Apex Group Careers

The European Depositary Bank, an Apex Group Company is looking for an experienced and collaborative Client Service Manager to join our inclusive team in Dublin. This full-time custody operations management hybrid role comes with a favourable salary and benefits package.

As a Client Service Manager, you will be responsible for the management of the custody operations team to ensure a high-level service. You will also oversee workflows performed by the team, manage day-to-day interaction with custody clients, and ensure timely delivery of client deliverables and reporting required by the relevant stakeholders.

In your first few weeks in this Custody Operations Manager role, you can expect to:

To apply for this Client Service Manager role, your soft skills, expertise, and experience should include:

Benefits - As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.

Please get in touch with Apex today to apply for this hybrid full-time Client Service Manager position. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Apex Group Ltd ("Apex" or "the Group"), established in Bermuda in 2003, is a global financial services provider. With over 80 offices worldwide and 13,000 employees in 38 countries, Apex delivers an expansive range of services to asset managers, financial institutions, private clients, and family offices. Apex's purpose is to be more than just a financial services provider. The Group is committed to driving positive change to address three core areas: the environment and climate change, women's empowerment and economic independence, and education and social mobility. Life at Apex isn't just about the work you do. It's about embracing the culture and loving what you do. Every employee plays a part in making Apex who we are today, and the more we grow, the more important that becomes. The international nature of our business and global network of offices means that there are opportunities to broaden your life experiences and take short-term or permanent relocation options.

• Monitor and review performance of daily and monthly risk and control checks, ensuring all workflow controls are implemented to ensure all custody responsibilities are carried out in accordance with procedures
• Maintain governance over the responsibilities and deliverables of the team and ensure appropriate oversight in place to mitigate risk and minimise incidents, managing MRI process and handle escalations as needed
• Ensure effective operating models are in place within custody operations to achieve operational and cost targets.

• At least 5 years of experience working with various custody products, including custody trade processing and settlements
• Experience in payment environment and technical skills in payment formatting and payment infrastructure
• Excellent leadership and people management skills
• Excellent interpersonal skills to develop working relationships with colleagues, clients, other divisions/offices of the bank and professional intermediaries.