Director of IT

Information Technology Pullman, Washington


Another Source’s client, Washington State University, is recruiting a Director of IT for their Student Affairs division (internally this position is referred to as Director of Administrative Services Information Systems). This role is located on the Pullman, Washington campus.

Come join the Coug Culture! Washington State University (Also known as Washington State, WSU or Wazzu) is a public research university in Pullman, Washington. Founded in 1890, WSU is one of the oldest land-grant universities in the American West and features programs in a broad range of academic disciplines. With total enrollment of around 30,000 it is the second largest institution of higher education in Washington State.

The WSU Pullman campus is perched upon a hill, characterized by open spaces, views, deep green conifers, and a restrained red brick and basalt material palette—materials originally found on site. The university is nestled within the rolling topography of the Palouse in rural eastern Washington and remains intimately connected to the town, the region, and the landscape in which it sits.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a competitive salary, comprehensive benefits package, as well as professional development and a host of work/life quality programs.

Picture yourself here:

Why Choose WSU?

More about the Student Affairs Department:

The Role:

The Director of IT and the CougarCard Center provides for the efficient operation of all information systems for the Division of Student Affairs, directs the operations of the CougarCard Center campus card operations and its computer systems and provides for the efficient operation of the ResNet network serving the residents of the residence halls and University owned apartments. The Director is responsible for overseeing budget, strategic and long-range planning, daily operations, service agreements, interdepartmental communications, and personnel management activities necessary to provide for the computing needs of the division of Student Affairs and residential students. This position is responsible for developing, implementing and maintaining unit goals, objectives, policies and procedures and developing tracking and evaluation processes necessary to assist in the accomplishment and assessment of division and departmental goals. The Director oversees the collection, storage, sharing and security of data for the area of Student Affairs. This position is responsible for maintaining relationships with the central and distributed information technology departments and managing communications and collaborations with partners across the University system and with external stakeholders.

What work will you do: 


  • 30% Direct the Operations of Administrative Services Information Systems (ASIS)
  • 25% Direct the Operations of the CougarCard Center
  • 10% Budget Planning & Management
  • 10% Strategic and Long-range Planning
  • 5% Establish IT Goals, Objectives, Policies & Procedures
  • 5% Program Assessment
  • 10% Internal and External Relations and Communications
  • 5% Other Duties as Assigned


Experience you’ll bring to the team:


A Bachelor’s degree in computer science, telecommunications or related field and six (6) years of progressively responsible experience in computer facilities operations which has included at least two (2) years of management experience. A Masters degree in a related field may be substituted for up to one (1) year of the required experience exclusive of the management experience.

Additional Requirements:

  • Competence with a variety of operating systems, software products and Ethernet networks.
  • Ability to supervise technical staff members.
  • Ability to work collaboratively with colleagues and co-workers.
  • Excellent oral and written communication skills.
  • Willingness to work evenings and weekends on occasion and to travel.

Preferred Requirements:

  • Experience directing, or managing technical support programs.
  • Experience directing, or managing technical support programs in a University environment.
  • Experience directing, or managing technical support programs in a University auxiliary services program.
  • Experience directing, or managing a campus one card program.
  • Experience with a variety of credentialing technologies including, but not limited to magnetic stripe, low frequency proximity, high frequency proximity, biometric and mobile.
  • Experience administrating, managing, designing, or implementing facility access systems and their end points.
  • Experience managing the implementation and administration of large-scale point of sale (POS) systems in compliance with Payment Card Industry (PCI) standards.
  • Experience managing the implementation and administration of a secure network segment, storage and backup solutions in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Experience providing strategic and long-range planning for a large network.
  • Experience providing strategic and long-range planning for a residential network in a University environment.
  • Experience providing for the administration of a large network.
  • Experience providing for the administration of a residential network in a University environment

Knowledge, Skills, Abilities or Competencies:

  • Knowledge of windows operating systems.
  • Knowledge of a variety of desktop productivity software solutions including Microsoft productivity solutions.
  • Knowledge of networking technologies and operations.
  • Knowledge of campus one card programs and the underlying credentialing technologies.
  • Knowledge and skill using data base and web reporting tools.
  • Knowledge of systems integration technologies and best practices.
  • Ability to manage a diverse technical staff which includes desktop support, server hosting and administration, network and data security, and web development.
  • Ability to develop, interpret and implement technical polices and best practices.
  • Skill in planning and managing complex technical projects.
  • Ability to train others in the use of hardware and software products.
  • Commitment to Diversity: an appreciation of the benefits of a diverse workplace and willingness to take actions to enhance the diversity of WSU.
  • Ability to learn and apply technical information.
  • Ability to communicate technical and operational concepts to others both orally and in writing.
  • Ability to simultaneously manage several projects.
  • Ability to work independently.
  • Ability to track, record, report upon, and analyze complex sets of data and provide action recommendations based upon the data sets.
  • Ability to work with a variety of people in diverse working environments.
  • Ability to use mental skills to recall, analyze, and organize information to make complex decisions.
  • Ability to use available resources and information to create creative solutions for technical problems.



WSU is an equal opportunity/affirmative action educator and employer. Members of ethnic minorities, women, protected veterans, persons of disability, and/or persons age 40 and over are encouraged to apply. Read more about WSU’s equal opportunity/affirmative action compliance on the Office of Civil Rights Compliance and Investigation’s website.

Another Source works with their clients, on a retained project basis, to maximize the recruiting process.