Angels of Care Pediatric Home Health Careers

Description

Position is remote - must reside in Texas

Pay Range: $20- $23 per hour
   

Essential Duties and Responsibilities
These include the following: (Other duties may be assigned)      

• Performs Outreach Activities for the purpose of enrollment for clients in the health home
• Assisting with Health Home client queries and admissions procedures
• Managing the admissions and coordination for the health home population
• Maintaining relevant records and documentation as required.
• Demonstrates an ability to communicate effectively and express ideas clearly and actively listens.
• Maintains an excellent rapport with clients and clinicians and effectively promotes harmonious interpersonal relationships.
• Works the after-hours on call phone on some days after normal 9a-5p office hours including weekend and holidays per business need.
• Performs other duties as assigned

Performance Responsibilities:
Although each position has its own unique duties and responsibilities, the following listing applies to every employee.      

• Exercise necessary cost control measures.
• Strive to maintain positive internal and external customer service relationships.
• Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Must be able to be depended upon to plan and organize work effectively and ensure its completion.
• Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
• Expected to meet all productivity requirements.
• Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
• Must always represent the organization professionally.
• Must be able to demonstrate initiative, strive to continually improve processes and relationships.

Qualifications     

Education: High School Diploma     

Experience: 3+ years of Customer Service experience       

Other Requirements: Positive communication skills and ability to interact with people.      

Performance Requirements:      

• Knowledge of organization policies, procedures, systems.
• Superior interpersonal skills.
• Skill in written and verbal communication.
• Ability to handle confidential information with discretion and adapt to competing demands.
• Ability to think strategically, solve problems and propose solutions.
• Ability to competently use Microsoft Office, including Word and Excel,
• Organized and detail-oriented self-starter.
• Strong sense of personal integrity.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.     

Work Environment: Remote/Work From Home. Frequent online/video meetings with team. 

Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with an Executive Assistants such as sitting for 80 percent of the day; manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries, lifting up to 20 lbs. Stress can be triggered by multiple staff demands and deadlines.