Director of Branch Operations (RN)
Description
Summary of Position:
Provides operational oversight for the Temple Office and organization in alignment with established goals. Responsibility includes accountability for:
· Patients; with referrals, staffing and recruitment
· Personnel; with Human Resource functions
· Fiscal; with billing and accounts receivable and
· Market; with growth Business development functions.
Essential Duties and Responsibilities (Other duties may be assigned):
· Organizes and directs the company’s operational functions.
· Ensures the recruitment, employment and retention of a qualified pool of staff to maintain appropriate staffing levels.
· Completes and communicates required reports to leadership.
· Assures all Human Resource (HR) functions are performed according to policy and audits for quality.
· Monitors financial reports and billing and accounts to assure elements and process for billing and collections are efficient and successful.
· Maintains liaison with the Vice President of Home Health Colorado, Management Team, staff, professional advisory group; clients, families, referral sources and others in the community.
· Remains informed and knowledgeable of organizational, community, and industry trends, informs applicable parties of emerging trends or updates.
· Promotes public awareness of the services provided by the agency through community education and marketing activities.
· Participates in service related activities within the organization and the community.
· Takes measures to assure client care services are provided in compliance with all laws, regulations and policies; are of the highest quality and are managed in the most effective and efficient manner.
· Carries out assignments and directives and other duties as directed by Management Team.
· Serves as Alternate Administrator in the absence of the Administrator
· Maintains all required in-service and educational credits required for position.
Supervisor Responsibilities:
· Supervises direct reports and holds accountable for performance to goals.
Performance Responsibilities: The following listing applies to every employee.
All employees of the organization:
· Exercise necessary cost control measures.
· Maintain positive internal and external customer service relationships.
· Demonstrate effective leadership skills.
· Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
· Be depended upon to plan and organize work effectively and ensure its completion.
· Meet all productivity requirements.
· Demonstrate team behavior and must be willing to promote a team-oriented environment.
· Represent the organization professionally at all times.
· Demonstrate initiative
· Continually improve processes and relationships.
Qualifications/Education:
· Bachelor’s degree in a health or human services field, preferred
· Minimum of three (3) years agency operations and clinical management experience
· Minimum of three (3) years multi-site management experience in hospice or home health
· Other post-acute care management in addition to hospice and home health is a plus
Must be a RN
Abilities, Skills, and Knowledge:
· Ability to learn technical and regulatory policy language.
· Ability to research, collect and analyze large amounts of data.
· Maintain a stationary position to perform desk and computer functions.
· Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Physical Requirements:
· Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear.
· Ability to frequently use hands to finger, handle, or feel.
· Ability to occasionally climb.
· Ability to occasionally use sense of smell.
· Ability to frequently lift and/or move up to 25 pounds.
· Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.
· Ability to adjust focus.
Work Environment:
· The noise level in the office work environment is usually moderate.
Travel:
This position requires frequent partial to full day travel regionally around branch office and occasional travel to other branches, corporate office, or other locations deemed necessary.
Pay:
$80,000 - 86,000