LVN Clinical Quality Nurse
Description
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, clients and vendors.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Summary of Position:
Using clinical background, the Clinical Quality Nurse completes a telephonic client specific care review with agency nurses prior to the nurse providing in home client care. Clinical Quality Nurse ensures that agency nurse is appropriate to provide care to client assigned. Clinical Quality Nurse ensures agency nurse has an appropriate understanding of client care plan as ordered by the physician.
Essential Duties and Responsibilities
These include the following: (Other duties may be assigned)
These include the following: (Other duties may be assigned)
- Conducts an in-depth review of nurse’s qualifications and current standing with the agency
- Reviews patient’s medical history, care plan and medications with nurse
- Documents clinical care review in agency EMR
- Answer clinical questions afterhours included but not limited to charting and entering orders
- Receive report on hospitalizations and hospital discharges
- Clinical support for field staff and parent/guardians
- Reviewing nursing documentation for quality assurance
Qualifications
- Diploma from an accredited school/college of nursing required
- Active nursing license
- Excellent communication and customer service skills
- Proficiency with electronic health records and web-based applications
- Must be self-directed, able to work independently with little supervision
- Excellent organizational and time management skills
- Strong telephonic skills
- Ability to collaborate internally with all department
- Must be available at all times (via phone/email) during shift
All employees of the organization:
- Will strive to maintain positive internal and external customer service relationships.
- Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
- Must be able to be depended upon to plan and organize work effectively and ensure its completion.
- Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
- Will be expected to meet all productivity requirements.
- Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
- Is expected to represent the organization professionally at all times.
- Must be able to demonstrate initiative, strives to continually improve processes and relationships.
Physical Requirements:
Ability to read and write, ability to understand and follow written and oral instructions, ability to verbally communicate with staff and others, ability to hear and respond to pages, ability to understand and apply training and in-service education, and ability to remain calm in emergency situations and when handling multiple tasks. Must function independently and the ability to work effectively with clients, personnel, and support agencies. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Description Review:
I understand this job description and its requirements; and that I am expected to complete all duties as assigned. I understand the job functions may be altered from time to time. I further understand that the purpose of this job description is to identify the major duties and responsibilities of the job and that it is not intended to contain each and every duty inherent in this job.