* Technical Program Manager (445)
Description
Seeking a Technical Project Manager to manage multiple IT infrastructure, assessment, system upgrade and/or system implementation projects. The projects require a pragmatic and flexible style of project management, coupled with the ability to effectively develop and manage from a project plan in a hybrid agile/predictive environment. Excellent communication, coordination, facilitation and organization skills will be essential for success. Strong technical writing skills are required to develop project documentation including requirements, assessment documents, training materials, policy and procedure documents, RFP’s, test scripts, communication plans, etc.
The projects managed will be diverse with an emphasis on IT Infrastructure, GIS systems, cybersecurity, and data processing development projects. However, other software or infrastructure implementation/upgrade projects may also be assigned.
- A minimum of five years of experience with IT project management, primarily managing IT Infrastructure, COTS and SaaS system implementation, upgrade, and enhancements projects utilizing vendor and in-house project resources
- Experience and skilled at writing technical documentation. Documentation will include project management deliverables and artifacts including project charters, test plans, test cases, project requirement documentation, training documentation, budget/cost tracking, and status reports
- Data Analytics project experience
- Excellent communication and collaboration skills will be essential for success, including the ability to work effectively with technical, business, and management resources
- Must possess the ability to translate complex requirements and technical language between technical and non-technical stakeholders
- Experience in planning and managing projects in a hybrid predictive/agile environment with a mix of remote and on-site team members
- Vendor management, including managing vendor relationships, accountability and deliverables working closely with vendor Project Managers to coordinate project tasks, dependencies and deliverables.
- Must possess a flexible, patient, collaborative and creative approach, and be able and willing to assist outside of their core role to help the team deliver results and overcome ambiguous circumstances and roadblocks
- Be focused on end-users needs and be energetic and passionate in helping them adopt new ways of working and new tools
- Be a “doer” with a bias toward action
- Experienced and proficient at working with the MS suite of Office and MS365 solutions including: Word, PowerPoint, Excel, Planner, Project, Visio, SharePoint, and Teams
- Familiarity with GIS, Cybersecurity, and Database concepts
- PMI PMP and/or ACP Certification highly desired
- Desired experience with Esri GIS systems, cybersecurity, Azure implementations, Power BI, Azure Data solutions
- 4-year college degree is desired
- Prosci ADKAR Change Practitioner or other Organizational Change Management certification desired
- AI project experience
- Prior experience in a business analysis role and performing systems assessments is desired
- Strong SharePoint experience is desired, including editing Site Pages, using/creating/modifying Lists and Libraries
- PTO – 3 weeks (accrual based)
- 10 observed holidays
- Medical/dental/vision – employee is covered at 100%, dependents are subsidized
- Parental leave, short-term disability, long-term disability, and life insurance options
- Student loan payback program
- Mentorship and training opportunities
- Business and employee referral bonus opportunities