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Bay Audiology Client Care Coordinator - Blenheim

Retail Excellence Marlborough, Marlborough


At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become the country's largest Audiology provider.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our Client Care Coordinator you will be the smiling face at our very busy Blenheim Clinic.  Your main priority is providing an exceptional customer experience, making a real difference in the lives of those with hearing loss.  This is a varied role, working in a high foot traffic clinic, so your ability to juggle and prioritise is a must.

You will be responsible for the scheduling of appointments,  sales and customer service including basic hearing aid repairs and onsite hearing screening - full training is provided.  

This role is working five days per week; Mon to Fri, 8.30am - 5.00pm until August 2021 covering maternity leave.

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail and organisational skills
  • Sound computer skills as we are a paperless clinic
  • Previous experience in a front facing customer service role
  • A positive, friendly personality

What we offer:

We are part of the Amplifon Group - the global leader in hearing services and are at the forefront of innovative hearing care services.  We offer solid training, competitive salary, and supportive leadership.  Explore your future with us!

Apply online with your CV and covering letter today.