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Amplifon Contact Centre Representative - Takapuna

CRM/Call center Auckland North Shore, Auckland


Amplifon Contact Centre Representative - Takapuna

We are Amplifon, the global leader in the hearing care retail industry, we operate in 28 countries and together we #makemorepossible every day.  In New Zealand, we trade under two well-known brands; Bay Audiology and Dilworth Hearing, working together to help our customers rediscover all the emotions of sound

Our contact centre plays an integral role within our business, being the first point of contact at the start of our customer’s journey.  You will offer hearing checks, answer queries, provide information, all the while ensuring an exceptional experience with every interaction.  Full training is provided on our systems and you will be joining a diverse team of people who all want to make a difference.

Our contact Centre is open Monday to Friday and the hours vary between 8.30am – 5.00pm and 10.30am – 7.00pm 

Who we are looking for:

Amplifon are seeking passionate and engaging Contact Centre Representatives who are interested in making a difference in the lives of those with hearing loss.  You are a friendly, confident communicator, who is comfortable speaking with people from all walks of life.  You will enjoy working as part of a large, diverse, close knit team.  You are able to pick up new systems and computer packages easily.  Being part of a fast paced, target driven role appeals to you, along with providing an exceptional customer experience via the phone.

Why choose us:

Besides the opportunity of learning and experiencing how a global, fast paced organisation works, this is an opportunity to learn valuable skills to propel your career forward within Amplifon and there are several career pathways you can take.  We have some great staff benefits alongside a culture that loves to celebrate.

Sound like you?  We would love to hear from you.  Apply online today with your covering letter and CV and let us know why you are the perfect person to join us!