Opis stanowisk

Bay Audiology Client Care Coordinator - Lower Hutt

Retail Excellence Wellington, Wellington


Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become the country's largest audiology provider.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our Client Care Coordinator you will be based 2-3 days in our Lower Hutt clinic and then provide support to our other Bay Audiology clinics across the Wellington region; which includes Masterton, Otaki, Kapiti, Levin, Porirua, Upper Hutt.  This is a varied role working closely with our clinicians, and no two days will be the same. You will be responsible for the scheduling of appointments, customer service, basic hearing aid repairs, sales, and onsite hearing screening.    

This position is either 40 hours per week, at a variety of locations, so flexibility is a must, along with your full drivers license.

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail
  • Sound computer skills as we are a paperless clinic
  • Great self-management and initiative and flexibility
  • Well-developed problem solving skills
  • A positive, friendly personality
  • NZ Drivers Licence

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!  Full training is provided.

Apply online with your CV and covering letter today.