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Bay Audiology Client Care Coordinator - Queenstown

Retail Excellence Queenstown-Lakes, Otago


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Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become  the country's largest hearing care provider.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

Due to an internal promotion our Queenstown Clinic are looking for a fresh face to join them, making a real difference in the lives of those with hearing loss.  This is a varied role within a busy walk in clinic, working closely with clinicians, and no two days will be the same. You will be responsible for; the scheduling of appointments, customer service including hearing aid repairs, consumable sales and onsite hearing screening.    

This position is part time, working Thursday/Friday and Saturdays, 8.30am - 5.00pm

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail
  • Sound computer skills as we are a paperless clinic
  • Outstanding rapport with people
  • Well-developed problem solving skills
  • Change resilient and able to thrive in a busy environment

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!  Full training is provided.

Apply online with your CV and covering letter today.