Functiebeschrijving
Delivery Manager
Beschrijving
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for
retail expertise, customization and consumer care. More than 13,000 professionals every day in a network
of 4,300 points of sale, 3,800 service centers and 1,900 affiliates, give back the joy of hearing, feeling and
living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-
class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps,
pops and splashes back into the lives of our customers. We believe that it’s only through strong investment
in talent engagement, continuous professional development, support and recognition that our people can
exceed every limit and build a fulfilling career.
The Delivery Manager purpose is to supervise, coordinate and address project activities in order to
guarantee the solution country specific rollout in line with the global design and according with planned
time and costs. She/he guarantees the communication and collaboration between the corporate and local
teams ensuring the corporate project guidelines are correctly understood and executed at local level.
Your area of responsibility will encompass the following activities in particular:
Check the execution of the project is in line with the overall project scope, guidelines, framework, etc.
Facilitate and support the communication between the corporate and local project teams
Be the point of contact for the local teams with regards to project information and guidelines
Involved during the project planning phase to ensure all the customer's needs are addressed in a manner
that is consistent with the Amplifon brand
Identify and resolve issues or roadblocks that could impact schedule, costs, or customer experience
Must be able to facilitate / drive a successful outcome from stakeholder meetings
Must be able to manage multiple projects and prioritize workload
Competencies:
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Understanding of all aspects of the project lifecycle in the design and construction industries
Strong goal oriented approach, problem solving and negotiations skills
A self starter with the ability to work independently in a fast paced environment
Energetic and well-spoken with impeccable verbal and written communication skills
Ability to work under pressure and prioritize tasks in a compressed time frame
Ability to maintain order and efficiency in a stressful environment
Strong experience of project delivery managing medium to large scale IT and Business
Transformation Projects
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Strong communication and moderator skills
Good knowledge of Finance and Procurement Processes
Good knowledge of ERP systems (Oracle, SAP, Dynamics AX, etc..)
Fluent in English
