Descrizione di posizione
Bay Audiology Client Care Coordinator - Taumarunui
Who are we?
At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing. With 100+ clinics located throughout New Zealand, we have grown to become the country's largest audiology provider. We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers. We have a new opportunity for a fresh face to join our Taumarunui clinic working 24 hours per week.
About the role:
As our Client Care Coordinator you will provide wonderful customer support to everyone who walks through the door, making a real difference in the lives of those with hearing loss. This is a varied role working closely with our clinicians, and no two days will be the same.
You will be responsible for the scheduling appointments, general administration, and providing an exceptional customer experience, which includes basic hearing aid repairs, sales and conducting onsite hearing screening. Full training is provided.
The hours for this role are:
Tuesday to Thursday 8.30am - 5.00pm
What we are looking for:
- Genuine passion and experience in providing excellent customer service
- Previous customer service experience
- Sound computer skills as we are a paperless clinic
- Organisational skills, and able to go the extra mile
- Well-developed problem solving skills
- A positive, friendly personality
What we offer:
If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary, staff benefits and a supportive leadership team - explore your future with us!
Apply online with your CV and covering letter today.