Descrizione di posizione
Client Care Coordinator - Palmerston North
Who are we?
At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing. With over 100 clinics located throughout New Zealand we have grown to become one of the countries leading audiology providers. We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aides, and offering ongoing support and care for our customers. We aim to provide an excellent experience, and that’s where you come in...
About the role:
As our Client Care Coordinator you will be part of the team at our PALMERSTON NORTH Clinic, making a real difference in the lives of those with hearing loss. This is a varied role working closely with our clinicians, and no two days will be the same. You will be responsible for the scheduling of our clinicians time to ensure optimum productivity, customer service including hearing aid repairs, invoicing, and onsite hearing screening.
The hours for this role are; Monday to Friday 8.30am - 5.00pm
Please note you may be asked to cover leave at our Levin/Feilding/Whanganui clinics when required so a driver's license is essential
What we are looking for:
- Previous front line customer service experience
- Genuine passion for providing excellent customer service
- Strong attention to detail
- Sound computer skills
- Well-developed problem solving skills
- Proven strong administration background
- A positive, friendly personality
What we offer:
If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!
Apply online with your CV and covering letter today.