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Bay Audiology Client Care Coordinator - Pt Chevalier

Retail Excellence Auckland Central, Auckland


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Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become the country's largest hearing care provider.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our Client Care Coordinator you will be part of the team at our new Pt Chevalier Clinic, making a real difference in the lives of those with hearing loss.  This is a varied role working closely with our clinicians, and no two days will be the same.  You will be responsible for the scheduling of our clinicians time, customer service including hearing aid repairs, onsite hearing screening and on selling of consumables.   

This is a full time position working Monday to Friday 8.30am - 5.00pm, starting when the clinic opens later in the year.

What we are looking for:

  • Previous experience in a customer facing role
  • Genuine passion and experience in providing excellent customer service
  • The ability to multitask
  • Strong attention to detail
  • Sound computer skills
  • Well-developed problem solving skills
  • A positive, friendly personality

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!

Apply online with your CV and covering letter today.