Descripción del puesto

Head of Supply Chain BeNeLux

Logistics Utrecht, Netherlands


Descripción

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than 17,000 professionals every day in a network of 11,000 points of sale / service centers / affiliates, give back the joy of hearing, feeling, and living to thousands of people across the world.

At Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front- and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

Who are we looking for

For our regional cluster, we are currently looking for the

Head of Supply Chain BeNeLux

As Head of Supply Chain BeNeLux you will be responsible for providing the latest and highest quality products to meet the demands of our customers and internal stakeholders ensuring great cost effectiveness throughout our newly created cluster in the BeNeLux.

Key responsibilities

  • Direct and coordinate the supply chain functions in the Netherlands, Belgium and Luxembourg, shaping the strategy, optimizing processes and flows in order to maximize customer satisfaction while ensuring cost effectiveness and end-to-end stock management
  • Work with the Global Supply Chain Team and the In-Country teams to drive the transformation and evolution of the function
  • Work with key stakeholders across Amplifon Group and Amplifon Countries in the Region to ensure the best local and global agreements are in place
  • Establish and build key relationships with external suppliers like logistic operators; set up the appropriate governance model and implement routines to drive best in class operations and results in the stores
  • Full ownership of the Supply Chain P&L
  • Set up the cluster model in BeNeLux, execute the global strategy at cluster level
  • Guide and execute the Sales and Operations Planning in the Cluster, incorporate market trends and uplifts in the forecasting process, create awareness on inventory and supply across all levels of the organization
  • In line with global guidelines and teams, analyse and forecast future product demands working with marketing, sales, retail operations, business intelligence and finance teams
  • Identify and implement the appropriate stock policy, to ensure rotation and optimize working capital and maximize service levels, ensure a strong focus on continuous improvement
  • Manage the return process, identify the best possible options for having a sustainable process that minimize waste while keeping operations in store smooth and simple
  • Recommend the warehouse set up and layout, define the process and technology requirements, handle the warehouse activities and control logistic flows
  • Lead the in-country supply chain teams in in the Netherlands and BeLux executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs)
  • Drive the technological transformation related to supply chain; recommend and validate change requests and developments for the Supply Chain Function at global level and support proper utilization of the system across the different support office functions and at store level
  • Ensure all logistics activities are on time and cost effective
  • Deliver an excellent Store Logistics Support in line with global guidelines and service level; manage the master data and support its evolution

Profile/Requirements

  • Degree in supply chain management, operations, logistics, business administration, transportation, or engineering 
  • 8-10 years of working experience in supply chain
  • Strong experience in demand and supply planning
  • Experience in the retail industry
  • Strong analytical skills (including advanced use of Excel/Access/other analysis tools)
  • Strong capabilities of project management preferably gained in a matrix organization 
  • Change agent driving the transformation within the function and company
  • Able to work independently and with agility in complex, rapidly changing environment
  • Independent thinker, highly motivated and results oriented
  • Strategic oriented skilled leader, willing to collaborate and influence within the organization with business acumen
  • High communication skills on all levels
  • Capability to managing complexity and to matrix reporting in an international environment
  • Entrepreneurial and hands-on mindset with problem solving skills
  • Proven ability to establish strong partnerships with key internal and external stakeholders
  • Interested in new ways of thinking and innovative approaches
  • International mobility beneficial
  • Availability to travel frequently (estimated time spend in the Netherlands approx. 75% and in BeLux approx. 25%)
  • Fluent in English & Dutch. Additional European languages e.g. German and/or French will be considered a plus

What we offer

  • A performance-enhancing and dynamic culture in which personal contribution is most important
  • A working atmosphere that allows you to shape our growing company and to take over responsibility from day one
  • Collaboration in a dynamic and highly motivated team as well as close cooperation with our international colleagues
  • Inspiring purpose and value driven organisation
  • We encourage people to seize the opportunities offered by our international network to gain experience in dynamic projects across countries and functions
  • Individual career planning, customized trainings, a comprehensive onboarding program, a versatile e-learning program as well as interesting development opportunities
  • An attractive compensation package and additional benefits including company pension plans as well as a permanent employment contract
  • 26 days of vacation, flexible working hours and smart home office arrangements
As part of our 'best place to work' strategy, Amplifon Netherlands will move to a modern, sustainable and inspiring office in Utrecht early next year. The office will be a place where people experience being part of the international Amplifon organization and where we come together for valuable meetings