Job Description

Client Care Coordinator - Oamaru

Retail Excellence Waitaki, Otago


Description

Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become one of the countries leading audiology providers.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aides, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our Client Care Coordinator you will be part of the team at our award winning Oamaru Clinic, making a real difference in the lives of those with hearing loss.  This is a varied role within a busy walk in clinic, working closely with clinicians, and no two days will be the same. 

You will be responsible for; the scheduling of appointments to ensure optimum productivity, administration, customer service including hearing aid repairs, invoicing, and onsite hearing screening.    

This position is part time, working Wednesday to Friday 8.30am - 5.00pm

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail
  • Sound computer skills as we are a paperless clinic
  • Outstanding rapport with people
  • Well-developed problem solving skills
  • Proven strong administration background
  • Change resilient and able to thrive in a busy environment

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!  Full training is provided.

Apply online with your CV and covering letter today.