Description

JOB DESCRIPTION

Job Profile:

• Ensuring Client retention and Satisfaction.
• Outbound / inbound Calling
• Generating Sales through follow up calls
• Proven experience as telesales representative.

Key expectations from the role:

• Contact potential or existing customers to inform them about a product or service using scripts
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Qualification:

Preferably Bachelors

Requirements

• Excellent communication and interpersonal skills. English and Hindi, Any other language will be Plus.
• Good knowledge of relevant computer programs (e.g. CRM software, Auto dialers) and telephone systems.
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects.
• Cool-tempered and able to handle rejection