Job Description

Director of Franchise Administration

Retail Excellence Minneapolis, Minnesota


Role Overview

The number of people who need hearing care increases each year, and with that growth comes a need for expanding our Miracle-Ear footprint. Amplifon Americas, a world leader in hearing care has a strong demand for diverse, authentic, creative and dynamic talent for our Director of Franchise Administration role.

This is the perfect opportunity to amplify your career if your passion is providing top-level administrative support while streamlining current processes and gaining efficiencies as our Miracle-Ear network grows. If finding solutions and gaining profitability excites you, keep reading.  

Success criteria  

The Director of Franchise Administration, will help develop, implement, and maintain all complex legal franchise administration duties, processes, and programs to achieve company objectives. Our Director of Franchise Administration also acts as a bridge to the franchise community to ensure compliance of operating standards and policies.

A successful candidate is efficient at analyzing business and financial situations and translating data into actionable insights. In this highly visible role, you’ll have the ability to manage and see cross-functional strategic initiatives through, from concept to deployment, leveraging resources, tools and people to bring solutions to our franchise partners as they drive improved financial performance.  The ability to lean on your past franchise experience, paired with a drive to meet deadlines will make you a VIP candidate.

The best part about this job?  Your eye for detail & efficiencies will remove any barriers our Miracle-Ear franchise locations have so they can deliver on our promise of giving the gift of sound to millions.  With exposure to multiple departments, this role is your first step into a new world of opportunity at Miracle-Ear. 


  • Bachelor’s Degree in Business, Finance, Legal Studies or other equivalent field.
  • Experience within the Hearing Health Care Industry highly preferred.
  • 8-10 years of multi-state franchise management experience.
  • 5+ years of administering complex legal agreements in compliance with franchising legal framework.
  • Must be personable, ethical, have a clean work record in terms of financial dealings in the past.
  • Experience with Microsoft Office Suite including PowerBI.


While this is a highlight of what you’ll do, what you’ll get is pretty great too:

  • Excellent compensation & benefits
  • Career path planning & mentorship
  • Award winning work/life balance
  • International business exposure
  • An amazing team of colleagues and leaders


Ready to Amplify Your Career? Apply now…


Amplifon is committed to providing an equitable workforce environment through our diverse and inclusive initiatives. Together, we continue to build an inclusive culture that encourages, supports, and celebrates diversity. At Amplifon, we provide a space where employees feel empowered to bring their authentic selves to work every day. Connections matter, and we see storytelling as a way to bring people together, creating an open dialogue to foster change, acceptance, and understanding. We are dedicated to building an environment that nurtures individuals to be bold, think differently, and stand out from the crowd. Each of us plays a role in creating a safe and inclusive environment to establish a workplace culture of various backgrounds, perspectives, and skillsets. Representation matters, but more importantly, creating measurable change as we continue to help our customers rediscover the gift of sound.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.