Job Description

Delivery Manager

IT Corporate, Italy


Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for  

retail expertise, customization and consumer care. More than 13,000 professionals every day in a network  

of 4,300 points of sale, 3,800 service centers and 1,900 affiliates, give back the joy of hearing, feeling and  

living to thousands of people across the world.  

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-  

class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps,  

pops and splashes back into the lives of our customers. We believe that it’s only through strong investment  

in talent engagement, continuous professional development, support and recognition that our people can  

exceed every limit and build a fulfilling career.  

The Delivery Manager purpose is to supervise, coordinate and address project activities in order to  

guarantee the solution country specific rollout in line with the global design and according with planned  

time and costs. She/he guarantees the communication and collaboration between the corporate and local  

teams ensuring the corporate project guidelines are correctly understood and executed at local level.  

Your area of responsibility will encompass the following activities in particular:  

Check the execution of the project is in line with the overall project scope, guidelines, framework, etc.  

Facilitate and support the communication between the corporate and local project teams  

Be the point of contact for the local teams with regards to project information and guidelines  

Involved during the project planning phase to ensure all the customer's needs are addressed in a manner  

that is consistent with the Amplifon brand  

Identify and resolve issues or roadblocks that could impact schedule, costs, or customer experience  

Must be able to facilitate / drive a successful outcome from stakeholder meetings  

Must be able to manage multiple projects and prioritize workload  


Understanding of all aspects of the project lifecycle in the design and construction industries  

Strong goal oriented approach, problem solving and negotiations skills  

A self starter with the ability to work independently in a fast paced environment  

Energetic and well-spoken with impeccable verbal and written communication skills  

Ability to work under pressure and prioritize tasks in a compressed time frame  

Ability to maintain order and efficiency in a stressful environment  

Strong experience of project delivery managing medium to large scale IT and Business  

Transformation Projects  

Strong communication and moderator skills  

Good knowledge of Finance and Procurement Processes  

Good knowledge of ERP systems (Oracle, SAP, Dynamics AX, etc..)  

Fluent in English