Job Description

Bay Audiology Client Care Coordinator - Hawera

Client Advisor South Taranaki, Taranaki


Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become the country's largest Audiology provider.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our Client Care Coordinator you will be the smiling face at our Hawera Clinic providing an exceptional service to our locals in the area, making a real difference in the lives of those with hearing loss.  This is a varied role working closely with our Clinician, and no two days will be the same. You will be responsible for the scheduling of appointments,  sales and customer service including basic hearing aid repairs and onsite hearing screening - full training is provided.

This is a fixed term contract position working 8.30am - 5.00pm, Tues/Wed/Friday until 31st March 2021 

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail
  • Sound computer skills as we are a paperless clinic
  • Great self-management and initiative and able to work alone at times
  • Well-developed problem solving skills
  • Previous customer service/administration background
  • A positive, friendly personality

What we offer:

We are part of the Amplifon Group - the global leader in hearing services and are at the forefront of innovative hearing care services.  We offer solid training, competitive salary, and supportive leadership.  Though this is a contract role, there is potential for this role to go permanent.  Explore your future with us!

Apply online with your CV and covering letter today.