Job Description

Amplifon Business Applications Support - Takapuna

IT Auckland, New Zealand


The Amplifon Group (headquartered in Milan) are the global leader in the distribution of hearing solutions. Amplifon operate in 29 countries across Europe, Americas and here in Asia Pacific, while employing over 16,000 people worldwide. 

In New Zealand, Amplifon trades under two brands; Bay Audiology and Dilworth Hearing, making us New Zealand's largest Audiology provider. Our support office is located in Takapuna, close to motorway access and public transport.

We are currently seeking a multi talented IT professional to support our Business Applications.  Based on our IT Service Desk, this role acts as the first point of contact for all business application queries, requests and incidents.   This is a full time role working between the hours of 7am - 5.30pm.

Knowledge of the following applications would be ideal:

  • Microsoft Dynamics CRM
  • JDE 8.1.0
  • Incontact
  • Fox (SQL)
  • Adobe marketing cloud
  • Adobe experience manager
  • Oracle Fusion
  • PayGlobal – MYOB
  • Service now
  • Adobe creative cloud
  • Microsoft Power BI
  • Apple/Android apps

To be successful in this role you will need previous experience in a business applications support role, experience with DCRM and campaign management, and website design and creation would be a bonus.

What’s in it for you?
You will be joining a forward thinking, innovative organisation - where you will have access to not just local but global initiatives, cutting edge technology and software, alongside a competitive salary and staff benefit schemes.  We have a flexi working policy, not to mention you will be joining an awesome IT team.

We look forward to reading your CV and covering letter.