الوصف الوظيفي

Corporate Shop Logistic Support

Logistics Corporate, Italy


الوصف

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 16,000 professionals every day in a network of 4,500 points of sale, 3,800 service centers and 1,900 affiliates, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

Responsibilities

  • Design and own implementation of Amplifon’ centralized Supply Chain processes (centralized buy, automated order placing, real time order tracking)
  • Develop together with the local Supply Chain team the right setup for Procure to Pay processes (order automation, credit\debit note management, tracking) as well as custom clearance requirements
  • Roll-out Amplifon Supply Chain transformation in the different Country Organization
  • Build a team providing stores and local Supply Chain teams customer support in the area of Procure to Pay processes
  • Team with account payable team to assure Procure to Pay processes are efficient as well as accurate (claims, return management, etc.)
  • Continue improving automation in the Purchasing processes (i.e. adoption of supplier portal, EDI solutions, etc.)
  • Ensure that quality, quantity, customer satisfaction, and financial commitments are met
  • Ensure materials are delivered to sites in a timely manner as per customer’ criteria
  • Partner with Supply Chain teams as well as manufacturers to assure flowless communication and prompt problem solving

 

Qualifications

  • Bachelor's degree in supply chain management, operations, logistics, business administration, transportation, or engineering
  • 4+ years of experience working in Customer Service, Logistic Operations, Procurement Operations
  • Project management experience, preferably in a Supply Chain Transformation
  • Firm grasp of ERP setup, implementation and transformation
  • Strong team player
  • Customer oriented approach, able to problem solve and support resolution
  • Ability to manage, coach, and provide training for direct reports
  • Exceptional organizational and analytical skills
  • Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, et.)


المشاركة