Bay Audiology Client Care Coordinator - Kapiti
Who are we?
At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing. With over 100 clinics located throughout New Zealand we have grown to become the leading Audiology provider. We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers. We aim to provide an excellent experience, and that’s where you come in...
About the role:
As our Client Care Coordinator you will part of our front line team at our Kapiti Clinic, making a real difference in the lives of those with hearing loss. This is a varied role working closely with a variety of Audiologists, and no two days will be the same. You will be responsible for appointment scheduling, sales and customer service, basic hearing aid repairs, plus performing onsite hearing screening to our clients - full training is provided. There may be times when we ask you to cover at both our Levin and Otaki clinics when required.
Hours: Monday/Tuesday 8.30am - 5.00pm
This is a busy, fast paced clinic where you will need to be organised, efficient and able to relate to a variety of personality types.
What we are looking for:
- Genuine passion and experience in providing excellent customer service
- Strong attention to detail
- Sound computer skills as we are a paperless clinic
- Great self-management and initiative and able to work alone at times
- Well-developed problem solving skills
- Previous customer service/administration background
- A positive, friendly personality
What we offer:
If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!
Apply online with your CV and covering letter today.