Roving Client Care Coordinator - Auckland

Retail Excellence Auckland Central, Auckland


Roving Client Care Coordinator

Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing.  With over 100 clinics located throughout New Zealand we have grown to become one of the countries leading audiology providers.  We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aides, and offering ongoing support and care for our customers.   We aim to provide an excellent experience, and that’s where you come in...

About the role:

As our roving Client Care Coordinator you will provide cover to our clinics in Central/East Auckland, making a real difference in the lives of those with hearing loss.  This is a varied role working closely with our clinicians, and no two days will be the same.  You will be responsible for the scheduling of our clinicians time to ensure optimum productivity, customer service including hearing aid repairs, invoicing, and onsite hearing screening.    

The hours for this role are; Flexible - 2 days per week (16 hours)

What we are looking for:

  • Genuine passion and experience in providing excellent customer service
  • Strong attention to detail
  • Sound computer skills
  • Great self-management and initiative and able to work alone at times
  • Well-developed problem solving skills
  • Proven strong administration background
  • A positive, friendly personality

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us!

Apply online with your CV and covering letter today.