Alight Careers

POSITION DESCRIPTION   

Growth Development Director   

April 2024 | Full Time | U.S. Remote with a preference for Minneapolis

Responsible to:  Chief Executive Officer (CEO)   

Supervisory Capacity:  Engagement Manager, Communications Manager, Admin Staff   

Organization Description   

For 35 years in the Middle East Questscope has impacted the lives of marginalized clients (i.e. beneficiaries of our services) through mentorship, social justice, education, entrepreneurship, creative arts and mental wellbeing for “putting the last first.” We are poised and ready to do more, reach further, and increase our scope and impact.     

To learn more visit Questscope.org.   

The Role   

The Growth Development Director reports to the Chief Executive Officer, tasked as a member of the senior leadership team to create a sustainable financial foundation to advance the values, culture and services of Questcope.   

We seek a well-connected, highly energetic, emotionally insightful, and intellectually courageous person to attract new donors and cultivate current donors in co-creative partnerships that increase the capacity of Questscope for innovation and sustained impact with marginalized groups and individuals.    

Responsibilities   

      1) To advance the generosity of a diverse range of donors/partners for innovative, “game-changing” achievements in putting the last, first;    

      2) To establish beneficial networks and robust support systems that support effective cooperation between donors and Questscope;   

      3) To tell the story of Questscope to amplify the trustworthiness and appeal of Questscope “brand” as a basis for marketing and communication strategies grounded in evidence of impact.    

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      Advancing generosity   

▪ Identify, design for, cultivate, and gain access to diverse philanthropic revenue streams – to accelerate collaboration with globally minded individuals, multicultural-minded churches and mosques, and corporations/foundations – emphasizing evidence of impact of transformation of people, institutions and systems.   

▪ Cultivate active local Communities of Practice (COPs) - networks for envisioning together – promoting mutual learning and communication that strengthen donors’ roles as assets in co-creating impact meaningful to them.   

▪ Build hands-on, “high-touch” donor experiences within Questcope contexts that include events, trips, media experiences, webinars, storytelling (both donor and beneficiary) and opportunities for thought leadership.    

▪ Facilitate board members’ abilities to capitalize on their unique contributions of effort, insight and experience that enhance Questscope’s ability to solicit significant large gifts and to confirm fulfillment of donors’ generous intentions.    

▪ Major gifts: Build and maintain a portfolio of large donors (in excess of $10K p.a.), doubling donor numbers each year for the next 3 years; create a planned giving/legacy program; grow Donor Advised Fund participation across top donor regions, both geographical and digitally.    

      Establishing networks and systems   

• Implement Donor Engagement Process across Questscope to manage donor discovery, identification, qualification, cultivation, negotiation, solicitation and stewardship.  

• Steward, maintain and report on all philanthropic sources, ensuring relevant tracking of outcomes to understand impact and make strategic decisions

• Maintain/improve donor database with detailed call reports and automated reports on gift history, ticklers for stewardship steps and reminders on project or focus interests for donors on potential projects (donor segmentation) on regional, thematic, or cost descriptors. 

• Manage the fundraising budget for the most benefit for the least cost.

      Telling the story   

This entails solid teamwork in partnership with the Communications Manager (position currently vacant)   

• Ensure dynamic delivery of the essential communications messages that create high awareness of our unique accomplishments, relationships and benefits.

• Access new technology and new media formats for levels of communications messaging – e.g., TikTok, Instagram, Pinterest, Threads, LinkedIn, etc. – collaborating with people of expertise in faith-based groups as well as those in a wider humanitarian audience.

• Partner with communication manager to position and tell our story, create assets and materials compelling for each audience segment, emphasizing storytelling by beneficiaries/clients, and continually expressing gratitude and appreciation to donors and friends.

• Collaborate on a marketing strategy for brand-awareness through a creative, cost-effective comms plan to increase brand warmth with new prospects, organizations and influencers domestically and internationally. 

As a member of a small team that wears many hats, there will also be other duties as assigned.   

20-25% travel (domestic & international)   

Key Qualifications: Experience and expertise in the following:   

• Revenue generation: Co-creating for innovative fundraising with diverse donor groups
• Customer orientation: Nurturing current customer relationships and identifying new customers and uncover untapped resources.  Finding individuals and organizations who want what we provide
• Strategic thinking:  Working toward a vision of a desired future state
• Market analytics: Identifying where to focus energy and resources
• Planning and organizing: Setting challenging goals and achieving them
• Critical thinking: Analyzing, problem-solving, ideating, prioritizing, and doing
• Communicating: Storytelling, influencing, persuasion; Listening to understand the goals and aspirations of others
• Leading an engaged and inspired workforce: Coaching and developing others, particularly direct reports: engagement and communications managers. Partnering, collaborating and being a team player
• Adapting to changing paradigms and environmental circumstances
• Working with and appreciating diverse religious orientations and traditions

Behaviors & Abilities   

• Energetic and purpose driven
• Optimistic, positive and forward thinking
• Ambitious in service to the needs of others
• Inquisitive and curious.  A natural student of cultural anthropology
• Sociable and engaging
• Humble and motivated to help others realize their potential

Preferred Experiences   

• Work in minority cultures in US and internationally, especially Arabic environments
• Work with people from diverse religious traditions
• Proficiency in Arabic is a plus

Education   

• Minimum BA/BS
• Preferred: Master’s degree in Philanthropy and Development or related field, or equivalent experience

What we offer – Compensation and Benefits   

• Compensation: Salary range $95,000-$105,000 annually, based on experience
• Learning & Development: Access hundreds of free online learning courses to take at your own pace and tailor to your professional goals.
• Health, dental, and MedEvac Insurance: We strive to offer the best-in-class healthcare plans to our staff each year.  We cover 100% of the cost for your health premium and 75% of the cost for coverage for your spouse/dependents.
• Retirement: We contribute 6% of your salary regardless of your contribution amount, after one year of service.
• Generous Leave Time: Between vacation days, personal leave days, and holidays, you have ample opportunity to take time off when you need it.

Questscope/Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Questscope/Alight complies with all applicable laws governing nondiscrimination in employment.