Manager, Information Technology
Description
Manager, Information Technology
We are seeking multiple strong and proven people leaders to join our organization as Managers, Information Technology, supporting various areas across our IT department. These roles require a minimum of 5 years of experience leading technical teams and developing high-performing individuals within an IT environment.
The primary focus of these roles is people leadership—building, coaching, and elevating teams within specific IT disciplines, which may include Data Engineering, Infrastructure, Software Engineering, Systems Engineering, Network Engineering, Systems Administration, or IT Support. Candidates are not expected to lead across all areas, but rather bring deep experience in one or more domains. The ideal candidates are passionate about developing talent, driving accountability, and creating a high-performance culture while delivering strong technical outcomes.
These leaders will be responsible for aligning team performance with business goals, ensuring delivery of reliable and scalable technology solutions, and fostering an environment of continuous improvement and growth.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and develop a team of IT professionals (typically 2–6 direct reports)
- Drive a high-performance, accountable, and collaborative team culture
- Manage performance, career development, and succession planning
- Establish clear ownership for systems, services, and operational outcomes
- Support hiring, onboarding, and retention of top technical talent
Leadership Expectations
- Lead with integrity, accountability, and transparency
- Foster a culture of innovation, continuous improvement, and learning
- Balance strategic thinking with hands-on leadership
Qualifications
- Minimum of 5 years of experience in a technical people leadership role (required)
Proven experience leading teams in at least one of the following areas:
- Data Engineering
- Software Engineering
- Quality Assurance
- Application Development
Candidates are not required to have experience across all listed areas; deep expertise in one or more domains is sufficient.
- Strong understanding of enterprise IT environments, including systems, applications, and infrastructure
- Ability to balance people leadership with delivery of technical outcomes
- Experience managing multiple projects and priorities simultaneously
- Strong partnership and communication skills with business stakeholders
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience)
Technology & Operations
- Oversee day-to-day operations of systems, platforms, and services within scope
- Ensure high availability, performance, scalability, and reliability of IT solutions
- Lead incident, problem, and change management efforts
- Drive root cause analysis and continuous service improvement
- Deliver stable, scalable solutions that support organizational growth
Strategy & Execution
- Partner with business leaders to translate needs into technical solutions
- Define and execute roadmaps for modernization, automation, and technical debt reduction
- Evaluate emerging technologies and apply practical, business-driven use cases
- Lead system upgrades, implementations, migrations, and decommissioning efforts
- Manage multiple projects, priorities, and cross-functional initiatives
Security, Risk & Compliance
- Ensure systems align with security standards, access controls, and data protection requirements
- Partner with Security, Risk, and Compliance teams on audits and remediation efforts
- Support regulatory requirements (e.g., SOX, SOC) as applicable
- Enforce best practices such as least privilege access and periodic access reviews
Work Environment & Expectations
- Fully onsite role in Boise, SC (Monday through Friday)
- Professional office environment with regular use of standard office equipment
- On-call or after-hours support may be required during critical incidents or major changes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.