Communications and Engagement Manager
Description
Summary/Objective
The Communications and Engagement Manager will be responsible for the development and execution of strategic internal communications plans, events and content to inform and engage associates about the company’s vision, values, business, and culture, ensuring that all communications align with ACA’s strategic goals and objectives. In addition to being our internal communications champion, this position will oversee the development of this function as the central information hub pertaining to associates’ engagement, loyalty and sentiment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Create integrated communication plans that are aligned with business strategy, upcoming business deliverables and initiatives, and ensure implementation of the key deliverables of these plans. Tactics to include but not limited to newsletters, announcements, emails, videos, presentations, talking points, and other enterprise-wide messaging
- Continuously seek new and effective ways to communicate with associates in the organization.
- Responsible for all corporate events including planning, budgeting, promotion, vendor relations, onsite preparations, development of presentation materials etc.
- Through partnership with HR and the business, develop the function to be the internal hub of information regarding associates. Information should be gathered through surveys, focus groups, town halls and other marketing research tactics.
- Provide appropriate clarity, consistency, and tone to all messages, linking to ACA’s Guiding Principles and Vision Statement
- Responsible for corporate charitable and community related events
- Manage cross-functional relationships across the business to ensure seamless collaboration with others
- Partner with business leaders to provide communication counsel and coaching to help engage employees in their strategy and priorities, as needed.
Qualifications
- Bachelor’s degree and five+ years professional communications experience preferred
- Excellent writing and editing skills with the ability to identify audience and adjust the voice of the message accordingly
- Experience in video creation, editing and delivery preferred
- Experience in gathering and managing data to include survey creation and focus group facilitation
- Dynamic leader with experience leading and developing a team
- Self-starter and positive team player and influencer who can easily flex and pivot when priorities change
- Champion of organizational purpose, values, and culture
- Proficiency in MS Office Products, Adobe Creative Suite and the ability to swiftly update template-based graphics
Supervisory Responsibility
This position will lead a communications team.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.
Travel
This position will require up to 10% travel.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.