Support Service Supervisor: 40 Hours Per Week (PMs)
Central Laboratory- Support Service
Location: 2434 Interstate Plaza Dr., Hammond, IN 46324
Shift: 3:00 PM - 11:30 PM, If need exists, will be responsible for coming in on different shifts and occasional weekend.
We are a highly reliable scientific organization building a culture of service. Our commitment advances the health, wellness and continuity of care in the communities we serve. We are one of the largest integrated laboratory networks serving hospitals in the Midwest region. Our network includes 32 hospitals and multiple physician offices.
WHAT WILL YOU DO
This individual is responsible for specimen processing and clerical functions. He/she will supervise support service coordinator's activities. Support services supervisor will ensure cooperation between own area and other laboratory functions, both within and outside the Central Laboratory. This individual will ensure proper specimen handling, data entry and billing processes according to established procedures. He/she will also ensure that test orders are properly placed in the computer. He/she will be responsible for all specimen sorting, distribution and storage. He/she will be responsible for all referral lab specimen handling, data entry and resulting. He/she will be responsible for all specimen stability, handling, rejection communication and documentation according to established procedures. He/she will be responsible for all document imaging/storage according to established procedures. He/she will need to communicate effectively with clients and co-workers to meet their needs and the needs of Alverno. This individual shall maintain a healing environment for employees and patients with a spirit of caring and concern as incorporated in the philosophy of Franciscan Alliance, Presence Health and Resurrection Health Care while performing all job functions.
WHAT WE ARE LOOKING FOR
Bachelor degree preferred.
Four (4) years experience in a clinical laboratory setting required.
Previous supervisory experience preferred.