Account Advocate: 40 Hours Per Week (Days)
Central Laboratory - R&D
Location: 2434 Interstate Plaza Drive., Hammond, IN 46324
Shift: 8 AM - 4 PM; Monday - Friday
We are a highly reliable scientific organization building a culture of service. Our commitment advances the health, wellness and continuity of care in the communities we serve. We are one of the largest integrated laboratory networks serving hospitals in the Midwest region. Our network includes 26 hospitals and multiple physician offices.
WHAT WILL YOU DO
This individual is responsible for the customer service and advocacy activities within the current customer base through account management operations. The employee’s primary duty is to advocate for the needs of our customers with Alverno Laboratories operations and maintain the current customer base and supporting the sales staff through assisting with the set-up of new customers. Alert Account Executive of potential opportunities to expand sales to the existing client base or new clients.
WHAT WE ARE LOOKING FOR
Bachelor degree in Health or Business Administration or relevant experience in account management preferred
One (1) year relevant sales experience including at least one (1) year of account management experience preferred
Experience in management customer accounts, goal setting, measuring outcomes, and performance matrix development a plus
Background in medical laboratory and/or knowledge of medical terminology is required Strong communication skills
Time management skills Knowledge of local competitors