Parts Service Admin
Description
Parts Service Administrator
Avon, NY | Vermeer All Roads
Avon, NY | Vermeer All Roads
Vermeer All Roads in Avon, NY is hiring a Service Administrator – Parts to join our team. This position is the first point of contact for customers and is responsible for handling administrative tasks such as opening work orders, tracking repair status, and coordinating parts requests. The ideal candidate will have experience with heavy equipment parts, strong organizational skills, and a customer-focused attitude.
Compensation & Schedule
- Starting salary: $36,000+ (based on experience)
- Commission opportunities available
- Full-time, Monday–Friday schedule
Benefits
- Medical, dental, vision, disability, life, and supplemental insurance (eligible the 1st of the month after 30 days)
- 401(k) with company match
- Paid time off and company-paid holidays
- Tuition reimbursement program
- Employee referral bonus program
- Career advancement opportunities within a growing company
Responsibilities
- Assist customers in selecting required parts and provide accurate price quotes
- Upsell specials and inform customers of companion part requirements
- Process payments and obtain credit authorizations
- Follow up with customers regarding back-ordered parts
- Support shop technicians by retrieving and ordering parts for work orders
- Coordinate parts procurement with the Assistant Parts Manager
- Track repair status and update work orders accurately
- Operate a forklift as needed
- Stay current with industry trends and apply knowledge to daily work
- Perform additional duties as assigned
Physical Demands
- Regularly required to talk, hear, stand, walk, use hands, and reach with arms
- Ability to lift and transport materials up to 50 lbs. regularly and occasionally up to 80 lbs.
Requirements
- Prior experience in heavy equipment or parts preferred
- Strong organizational and customer service skills
- Ability to multi-task and work in a fast-paced environment
Work Authorization
Vermeer All Roads does not provide H1-B sponsorship. No security clearance required.
Vermeer All Roads does not provide H1-B sponsorship. No security clearance required.
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
Join Vermeer All Roads in Avon, NY, and grow your career as a Service Administrator – Parts with a company that values your expertise.
Join Vermeer All Roads in Avon, NY, and grow your career as a Service Administrator – Parts with a company that values your expertise.