Service Advisor (Vermeer)
Description
Service Advisor / Writer – Heavy Equipment
Medina, OH | Vermeer All Roads
Medina, OH | Vermeer All Roads
If you’re customer-focused, detail-oriented, and enjoy being around heavy equipment, we want to hear from you. Vermeer All Roads in Medina is hiring a Heavy Equipment Service Advisor/Writer to be the communications hub between customers and the dealership for equipment repairs.
Compensation & Schedule
- $48,000–$62,000 base salary + monthly commission
- Store hours: Mon–Fri, 7:00 a.m.–5:00 p.m.
- Full-time, dealership-based role
Benefits
- Medical, dental, vision (eligible the 1st of the month after 30 days)
- 401(k) with company contribution
- Paid time off (5 days after 90 days) & company-paid holidays
- Tuition reimbursement program
- Employee referral bonus program
- Career growth — we promote from within
Responsibilities
- Maintain excellent communication and customer focus throughout the repair process
- Schedule service appointments and generate accurate estimates (CDK experience a plus)
- Advise customers on manufacturer-recommended maintenance and repairs
- Accurately document repair and service orders
- Build strong relationships with technicians and customers to drive retention
- Perform additional duties as assigned
Requirements
- High school diploma or GED
- Valid driver’s license
- Prior experience writing service in a computerized system (dealership/repair environment)
- Experience in heavy-duty/heavy equipment a plus
- Excellent customer service, multitasking, prioritization, and communication skills
Work Authorization
Vermeer All Roads does not provide H-1B sponsorship.
Vermeer All Roads does not provide H-1B sponsorship.
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
Apply now to join Vermeer All Roads in Medina, OH and build your career with a team that supports your success.
Apply now to join Vermeer All Roads in Medina, OH and build your career with a team that supports your success.
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