Service Admin
Description
Service Admin – Vermeer
Simpsonville, SC | Vermeer All Roads
Simpsonville, SC | Vermeer All Roads
All Roads Vermeer in Simpsonville is hiring a Service Administrator to be the central point of communication for repair activities—linking customers, technicians, and the Service team. If you’re customer-focused, detail-oriented, and skilled at managing expectations while keeping work orders accurate and on time, this full-time role is for you. Heavy-duty/heavy equipment experience is a plus.
Compensation
• $20–$25 per hour, based on experience
• $20–$25 per hour, based on experience
Benefits
• Medical, dental, vision, disability, and life insurance (available the 1st of the month after 30 days)
• 401(k) with company contribution
• Paid time off and company-paid holidays
• Tuition reimbursement program
• Employee referral bonus program
• Flexible schedule—no nights or weekends
• Medical, dental, vision, disability, and life insurance (available the 1st of the month after 30 days)
• 401(k) with company contribution
• Paid time off and company-paid holidays
• Tuition reimbursement program
• Employee referral bonus program
• Flexible schedule—no nights or weekends
Responsibilities
• Provide administrative support to the Service Manager
• Schedule appointments and assist in generating customer estimates
• Open, document, and maintain repair/service orders accurately
• Serve as the primary customer contact; manage expectations and timelines
• Make progress calls/emails regarding changes to estimates or pickup times
• Build strong relationships that encourage retention and referrals
• Perform other duties as assigned
• Provide administrative support to the Service Manager
• Schedule appointments and assist in generating customer estimates
• Open, document, and maintain repair/service orders accurately
• Serve as the primary customer contact; manage expectations and timelines
• Make progress calls/emails regarding changes to estimates or pickup times
• Build strong relationships that encourage retention and referrals
• Perform other duties as assigned
Requirements
• Strong administrative skills and attention to detail
• Excellent written and verbal communication
• Customer-service mindset; able to manage multiple priorities
• Experience with heavy-duty/heavy equipment environments is a plus
• Strong administrative skills and attention to detail
• Excellent written and verbal communication
• Customer-service mindset; able to manage multiple priorities
• Experience with heavy-duty/heavy equipment environments is a plus
Position Type/Expected Hours of Work
Full-time; no nights or weekends required
Full-time; no nights or weekends required
Work Authorization/Security Clearance
Vermeer All Roads does not provide H1-B sponsorship. No security clearance required.
Vermeer All Roads does not provide H1-B sponsorship. No security clearance required.
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
Bring your organization and customer-service skills to a growing Vermeer team in Simpsonville. Apply now.
Bring your organization and customer-service skills to a growing Vermeer team in Simpsonville. Apply now.