Services Business Analyst, iTero

Operations Or Yehuda, Tel Aviv District


Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Content Services Business focal point for BI and Analytics
  • Set, review, benchmark and communicate Services performance reporting, P&L and KPIs
  • Identification and prioritization of key market segments, clients and Installed Base opportunities for services offering including customer retention, renewal activities, upsell to the iTero installed Base and in presenting new services business models
  • Market analysis - provide analytical support for developing the services product cost/price models through data collection
  • Preparation of business cases for the new services introduction including pricing, new business models.
  • Provide feedback and analysis on product serviceability, customer satisfaction and requests to ensure business needs and as input to support new offering and services activities priorities.
  • Support the creation of presentations and services offering kit, attend and present to stakeholders.

QUALIFICATIONS

  • Business orientation- Exhibits drive and focuses on results and execution.
  • Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives / solutions and drive positive change
  • Confidence / Assertiveness: possess influencing skills across business functions; confidence to approach business leaders with difficult messages and defend position

EDUCATION and/or SKILLS

  • 5+ years’ experience in a multinational company, with responsibilities/exposure to services business, commercial, operational, legal and financials subjects.
  • BA\ Bachelor of Science.
  • Creating reports, presentations and dashboards in Power BI, SAP and SFDC, liaise with the Business Intelligence teams across Align
  • SQL and Excel skills
  • Big 4 or management consulting firms background
  • Health industry experience is a plus
  • Strong communication skills with ability to be effective at all levels in an organization (frequent work with management level)

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