Services Business Analyst, iTero
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Content Services Business focal point for BI and Analytics
- Set, review, benchmark and communicate Services performance reporting, P&L
- Identification and prioritization of key market segments, clients and Installed Base opportunities for services offering including customer retention, renewal activities, upsell to the iTero installed Base and in presenting new services business models
- Market analysis - provide analytical support for developing the services product cost/price models through data collection
- Preparation of business cases for the new services introduction including pricing, new business models.
- Provide feedback and analysis on product serviceability, customer satisfaction and requests to ensure business needs and as input to support new offering and services activities priorities.
- Support the creation of presentations and services offering kit, attend and present to stakeholders.
- Business orientation- Exhibits drive and
focuseson results and execution.
- Strong analytic skills: able to clearly link financial results to operational performance drivers, generate
alternatives / solutionsand drive positive change
- Confidence / Assertiveness: possess influencing skills across business functions; confidence to approach business leaders with difficult messages and defend
EDUCATION and/or SKILLS
- 5+ years’ experience in a multinational company, with responsibilities/exposure to
servicesbusiness, commercial, operational, legal and financialssubjects.
- BA\ Bachelor of Science.
- Creating reports, presentations and dashboards in Power BI, SAP and SFDC, liaise with the Business Intelligence teams across Align
- SQL and Excel skills
- Big 4 or management consulting firms background
- Health industry experience is a plus
- Strong communication skills with
abilityto be effective at all levels in an organization (frequent work with management level)
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We also respect your privacy. Our Applicant Privacy Policies can be found here: http://jobs.jobvite.com/align-tech/
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