Head of Sales Training, APAC

Sales Singapore, Singapore


Duties & Responsibilities

  • Drive strategy regarding full cycle of sales training and development for APAC’s sales and commercial organization for Align Technology’s product portfolio
  • Leads the design and implementation of sales product knowledge and selling skills training programs for the sales team and sales leadership
  • Drives sales leaderships’ workshops, training, onboarding and coaching structures
  • Facilitate innovative, interactive training designed for immediate application based selling in the field both in the classroom setting and large group formats, such as sales conference sales break out
  • Directs ongoing sales force training requirements and objectives. Ensures timely updates to courses’ curriculum to reflect changes in product offerings and market demands.
  • Continuously analyze sales team performance to evaluate effectiveness of training and design follow-up programs as needed, working closely with APAC sales analytics team
  • Develop, writes, and coordinates training materials as needed
  • Partner with marketing leadership and marketing operations to train and execute new selling tools.
  • Serves as subject matter expert related to sales training best practices in the digital dental industry and incorporates into sales training strategies and programs at Align.
  • Manage, coach, develop and inspire direct reports and sales team members to deliver the best results possible
  • Influence senior sales leadership, and training advisory board using knowledge of best practices in principles of adult learning
  • Manage Sales Training budget and ensure that training initiatives and overall program are effective and efficient
  • Develop online podcasts across APAC
  • Develop APAC Sales competencies and relate training, performance results, outcomes, progresses, coaching to competencies
  • Provide support to audit processes and quality management system as required

Minimum Requirements/Qualifications:

  • Bachelor’s degree or equivalent experience in Healthcare, Business, Management, Education or Communications
  • 10+ years of sales training experience in diagnostic, healthcare and medical device markets
  • 5+ years of experience in instructor-led and e-Learning course design and development
  • Knowledge and experience using course authoring tools (i.e., Articulate Presenter/Storyline) preferred
  • Knowledge and application of adult learning theory, design through learning objectives, instructional design process, best practices and standards, blended learning approaches and evaluation methods
  • Ability to rapidly convert instructor-led materials into highly interactive, engaging and meaningful e-Learning content
  • Ability to create and/or enhance instructor-led materials to design and develop engaging presentations, content, role plays and system scenarios and exercises
  • Experience with Learning Management Systems (LMS) (i.e., AlignU)
  • Knowledge and experience in training sales associates/sales management and manages the effective use of Customer Management Relationship (CRM) tools (Salesforce.com), Insight app, Einstein and reporting tools
  • Strong coaching, mentoring and motivational skills that are scalable to senior sales leadership positions
  • Excellent interpersonal, oral, written and visual communication skills
  • Creative, autonomous professional with a strong work ethic and time management skills who can manage multiple priorities and drive organizational change that will result in measurable performance improvements

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