TOC Systems Engineer

Technology & Network Operations London, United Kingdom


Position at Al Jazeera Media Network


The TOC Systems Engineer will work on shift based role where the candidate will be part of a team responsible for managing, and proactively maintaining systems, solutions and services delivered by the Technology department.

You will provide proactive support, address incidents and problems to all systems and related infrastructures including software and hardware.

Work on new initiatives of IT Systems for the continuous infrastructure and service improvement projects.

Candidate must be eligible to work in the UK and based within commuting distance of London.

Specific Responsibilities:

  • Proactively Manage and maintain all IT Systems solutions, services, systems and infrastructure
  • Investigate user and system problems, identify their source, determine possible solutions, test and implement solution
  • Install, configure, and maintain Servers, exchange, file & print servers, ISA servers, Citrix Virtual Infrastructure, Active directory, SQL servers, Clusters, Web & Application servers, Backup solutions, HyperV, DNS, DHCP, WINS, and other services
  • Plan and implement server security, including best practices, applying cryptography to network applications, managing host security, file permissions
  • Ensure Backup of all systems and test restores, prepare disaster recovery plans and maintain information integrity
  • Develop and conduct various training and instruction for system users, Helpdesk and NOC team on systems, services and other applications
  • Identify utilization patterns and their effect on service/system availability and performance expectations
  • Anticipate systems and service problems and implement preventive measures
  • Perform solutions in compliance with company and vendor standards
  • Ensure Security standards, policies and organization and IT policies and procedures are followed
  • Investigate, recommend and implement enhancements and operating procedures that optimize system/service availability
  • Maintain confidentiality with regard to the information being processed, stored or accessed
  • Perform Database L3 management
  • Evaluate and/or recommend purchases of servers, storage, hardware and software
  • Proactively Manage and maintain web infrastructure and related services
  • Liaise with Hosting Solution providers and partners

Key Requirements:

  • Minimum of 3 years’ experience. A degree in a related field or equivalent certifications. Knowledge or qualification of ITIL processes.
  • Cisco Certification
  • Certification in Microsoft (MCSE/MCTS) and Cloud Computing Technologies is preferred
  • Citrix, AIX, Storage or Server management Certification is preferred

You will have expertise on:

  • Business Process development and re-engineering
  • Regulations and policies
  • Broadcast technology knowledge is a plus
  • Virtualization Platform VMWare
  • Data Center and Disaster Recovery is a plus
  • Web Infrastructure and Technologies
  • Experience with Back Up systems
  • Operating System: Windows 2008, 2012, Linux, AIX, Legacy items
  • Virtualization Platforms: HyperV, Citrix, Virtual Desktop
  • Cloud Platforms
  • Microsoft Exchange, SQL, Oracle
  • Management of Storage, Networking and Blade Servers