Dispatcher/Service Administrator
Description
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!
Position Summary:
This role will be representing Ainsworth’s and our core values in every task and interaction they make with everyone they meet either in person or over the telephone. The ideal candidate will be enthusiastic, positive, even tempered, team player and have strong skills in areas of dependability, interpersonal relationships, and communications.
Responsibilities
- Apply exceptional interpersonal skills by professionally and warmly greeting each visitor as they come through Ainsworth’s doors
- Apply superior telephone and email etiquette while receiving and directing incoming calls, messages, and emails, performing this with a high degree of accuracy and efficiency
- Liaise with answering service to ensure all messages are received and forwarded in a timely and accurate manner
- Correctly getting printers ready for printing of Checks for vendor and sending them out timely, correctly & efficiently
- Work on TAC system to process invoices when system available
- Proficiently process daily, weekly and monthly administrative procedures related to general office duties, including processing of interoffice and external mail, as per company policy and guidelines.
- Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations
- Adhere to the Company’s Quality System operating procedures
- Adhere to attendance policy and ensure consistent coverage is achieved at the front reception desk
- Per Complete batch review process daily – paying attention to details and 100% accuracy needed upon completion
- form other Adhoc duties Couriering documents as needed
- Complete batch review process daily – paying attention to details and 100% accuracy needed upon completion
- Retrieving reports from JDE for various tasks
- Receiving expense reports by mail and filtering these reports to send to various employees
- Filtering emails and forwarding invoices and expense reports
- Matching expense reports to cheques and filing accordingly
- Sorting, copying, filing and mailing cheques weekly
- Couriering documents as needed
- form other adhoc duties as assigned by Management listed below:
Qualifications
- 3 years’ experience working in a Client Service or administrative position
- High School graduate, Post-Secondary education preferred.
- Basic knowledge of accounting systems would be an asset.
- Experience working with JD Edwards software would be an asset.
- Proficient computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
- Solid and effective verbal and written communication skills
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize and work under pressure
- Proficient with switchboard systems, and has a proven capacity to learn new programs and processes with extreme efficiency
- Strong work ethic and positive team attitude.
- Professional, friendly, exceptional interpersonal skills
- Able to effectively communicate both verbally and in writing.
- Sound analytical thinking, planning and prioritization skills.
- Effective attention to detail and a high degree of accuracy.
Why work at Ainsworth (a GDI company) ?
Ainsworth (a GDI company) is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:
Benefits: Comprehensive health, dental and medical benefits, including wellness supports, and generous vacation
Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives
Flexibility: Hybrid working models, where applicable
Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Ainsworth (a GDI company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
Ainsworth (a GDI company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country!
Join us…. Make a difference.
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