Protection Services Officer

Security Toronto, Ontario


Requisition Id: 2021-213
Number of Positions: 12
Job Status: Temporary Part-Time
Hours & Days of Work: up to 24 hours per week; must be available to work weekdays, evenings and weekends
Minimum Rate: $19.87
Maximum Rate: $24.81
Target Start Date: 09/07/2021
Target End Date: 01/31/2022



Protection Services Officer

Temporary Part-Time (Up to 24 hours per week; must be available to work weekdays, evenings and weekends; minimum of 8 days per month)





Do you feel passionately about working with a world-class team on customer-focused building security services? Are you a team player? Do you have a valid Ontario Security License as well as a First Aid Certificate?  If yes, the Protection Services Officer opportunity at the AGO might be the right fit for you!

Located in downtown Toronto, the Art Gallery of Ontario (“AGO”) is a 575,000 sq. ft. complex, triple A property. With more than 1 million visitors in 2017/18 and close to 95,000 works of art in its collection, the AGO continues to increase its attendance by deepening relationships with existing members and visitors, attracting new and diverse audiences, presenting a consistent brand across all elements of business, and flexibly responding to the changing environment. This is an incredible opportunity to be a part of the AGO! The AGO’s vision is to lead global conversations from Toronto through extraordinary collections, exhibitions and programs, and by reflecting the people who live here.  Our mission is focused on art, audience and learning. 

The Protections Services Officer will provide an excellent customer service experience by liaising with the public and our visitors, while also monitoring entrances, galleries, and the physical plant to ensure the safety of the collection, visitors and our plant is maintained. He/She/They is also be responsible for ensuring all security procedures, health and safety policies and appropriate legislative laws are adhered to and provide a first response in all emergency situations.

This role is best suited for someone who has:

  • A Valid Ontario Security License.
  • A First Aid Certificate.
  • Well-developed customer service skills.
  • Directly related experience and advanced knowledge of security practices and procedures.
  • Well-developed verbal and written communication and interpersonal skills.



The AGO continues to build a high-performance culture as an employer-of-choice, with strong staff and volunteer satisfaction and engagement aligned to the AGO’s compelling mission, vision and values. At the AGO, we are committed to fostering a diverse and inclusive workplace and are dedicated to hiring employees who reflect the communities we serve. We welcome and encourage candidates who are women, BIPOC, LGBTQ2S+ and people with disabilities to apply for this new and exciting role. In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act & the AGO’s Recruitment & Selection Policy for Staff, a request for accommodation will be considered throughout the hiring process.


To apply for this opportunity, please submit a tailored cover letter and CV via our website: by September 24, 2021 by 11:59PM. We thank all applicants but must advise that only those selected for interviews will be contacted.


Art is at the centre of everything we do.



External Application Deadline: 09/24/2021