Executive Assistant
Description
Agilysys provides industry-leading modern cloud-native solutions for Hospitality. Agilysys helps properties optimize Return on Experience for both guests and staff so they can achieve High Return Hospitality. Agilysys is the only fully focused hospitality software provider that synthesizes data and workflows across a property’s revenue and service centers to elevate guest experiences and increase wallet share per guest across a singular platform. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS), and inventory and procurement (I&P) with Experience Enhancers™ that provide state-of-the-art security, mobile convenience and extensive digital interactions for guests and employees.
Global customers include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate and campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks.
We are looking for an Executive Assistant who enjoys a fast-paced environment and juggling competing priorities. You will provide administrative support for multiple top-level executives including arranging travel, preparing expenses, scheduling meetings, and more.
Your duties will include:
- Act as the point of contact for the executives supported with customers, vendors and employees.
- Manage executives’ calendars and set up meetings prioritizing important matters.
- Make travel and accommodation arrangements.
- Prepare, reconcile and submit expense reports.
- Screen and direct phone calls and distribute correspondence.
- Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
- Take meeting notes and provide minutes, as needed.
- Interact with customers when appropriate and problem solve. Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention.
- Maintains confidence and protects operations by keeping information confidential.
- Completes projects and special assignments by understanding objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans.
- Enhances departmental and corporation's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments and working with others across the organization.
- Coordinate the Executive team on-boarding of new hires, including equipment requests, scheduling training, and coordinate desk with Office Management.
- Other duties as assigned include supporting other departments or Executives as needed.
Requirements for success:
- Associate’s Degree or bachelor’s degree in management or related field preferred
- 3+ years supporting multiple executives in an administrative role
- Salesforce experience a HUGE plus
- Sound judgement with the ability to prioritize and make decisions
- Resourceful problem solver
- Excellent interpersonal skills working as a team player across the organization
- Outstanding organizational and time management skills
- Excellent verbal and written communications
- Attention to detail and able to multitask
- Discretion and confidentiality
- Thrives in a fast-paced environment
- Able to adjust style to each executive based on their needs
- Advanced MS Office experience
Other desired experience:
- Multilingual
- Supervisory experience
- Salesforce Experience a HUGE Plus