Casino Shift Manager

Casino Gaming St. Joseph, Missouri


Position at St. Jo Frontier

SUMMARY: Directs personnel assigned to casino operations on a shift basis.  Advises all other departments in regards to customer relations in absence of department manager on a shift basis.




  1. Safeguard the assets of the company.
  2. Implement casino department policies and procedures as directed by the Casino Manager.
  3. Manage, direct, and supervise on a shift basis, all personnel assigned to casino operations.
  4. Handle customer relations and disputes.
  5. Ensure compliance with federal and state currency reporting requirements.
  6. Ensure all department staff uniforms, appearance, and grooming standards are maintained.
  7. Any reasonable request by the Casino Manager or General Manager.
  8. Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.
  9. Keep your work area clean and free of safety hazards, debris, and litter.
  10. Perform all job functions in a safe and responsible manner.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Excellent customer service and employee skills are essential. .  Must be able to get along with co-workers and work as a team.  Must present a well-groomed and professional  appearance. Must be at least 21 years of age.


High school diploma or equivalent required.  Must have gaming knowledge which should include the actual dealing and supervising of all table games.  Must have a broad knowledge of casino rules, internal controls, regulations and procedures with strong organizational, communication and leadership skills.


Must be able to effectively communicate in English.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 


Must have Microsoft Office experience and basic computer skills.


  Planning  Discriminating Colors

  Remembering Details  Working Rapidly

  Using Arithmetic  Working at Various Tempos

  Reading  Concentrating Amid Distractions

  Directing Others  Remembering Names & Faces

  Making Decisions  Examining & Observing Details


  Standing  Sitting

  Walking  Bending/Stooping

  Reaching  Observing

  Kneeling  Stretching

  Carrying  Pushing

  Pulling  Turning

  Hearing   Balancing

  Tasting   Smelling

  Lifting lbs.


  Inside  Outside

  Dry  Wet

  Noisy  Odors

  Heat  Changing Temperatures

  Hot   Cold

  High Places  Dirty

  Hazards  Gloves

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations. #Affinity1