Surveillance Operator

Security/Surveillance Osceola, Iowa


$11 Hourly + $1,000 Retention Bonus!

Our Surveillance Operators are responsible for observing activities that occur in all gaming and non-gaming areas through our Closed Circuit TV system. They report all violations of gaming, safety, health and/or policy and procedural violations that occur.  

EXPECTED CONTRIBUTIONS INCLUDE, other duties may be assigned: 

  • Thorough knowledge of all casino table games including Blackjack, Craps, Roulette, etc.
  • Thorough knowledge of slot machine games.
  • Ability to operate closed circuit television, video recording devices and remote control devices.
  • Operators “patrol” the facility through the use of pan, tilt and zoom cameras and record all pertinent activity on the digital recording system.
  • Must maintain a log of events as they occur and complete incident reports as circumstances dictate.
  • Ability to use a computer, including Surveillance Systems, Internet (Web based) products, and Microsoft Office products.
  • Monitors the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.
  • Thorough knowledge of property policies and procedures.
  • Must proactively notify management of any gaming, procedural and policy violations.
  • Must remain impartial and keep all actions and behaviors observed confidential.
  • Must be 18 years of age or older to work the Casino gaming floor. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and Iowa Gaming License.


·All meal and rest breaks are paid

·This position is provided a meal credit when working

·PTO and Paid Holidays

·Medical, Dental, Vision, Virtual Doctor Visits

·401(k) with Company Match

·Free $25K Life Insurance

·Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance

·Free Employee Assistance Plan, including free legal guidance, counseling sessions and more.

·Employee Discounts, Team Celebrations, Awards and more...


At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. Our hotel is a luxurious getaway located on West Lake. Our 150-room hotel features a host of amenities including an outdoor amphitheater, fitness center, free Wi-Fi, and breathtaking lakefront views. We also offer  a unique camping experience at our RV Park. Lastly our guests enjoy hot casino action enjoying our Gaming amenities which include Blackjack, Craps and the newest slot machines!

DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.