Slot Attendant

Casino Gaming Sparks, Nevada


Description

Position at The Plantation Investment LLC

The Slot Floor Person encourages new guest enrollments into the A-Play Club while acknowledging and maintain all aspects of slot related duties, such as identifying jackpots, generating documents through the online system and answering all guest questions.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  1. Pay slot machine jackpots, and complete the required paperwork neatly and accurately.
  2. Enroll players into A-Play Club.
  3. Make minor repairs to slot machines and EZ-Pay ticket jams.
  4. Keep well informed of types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination.
  5. Maintain a “pouch pay” currency bank to pay hand-pay jackpots and provide change assistance to guests.
  1. Ensure the overall satisfaction and comfort of the guests.
  2. Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
  3. Maintain an awareness of any persons gambling underage, and immediately report all underage persons to Security.
  4. Other related duties as assigned

EDUCATION and/or EXPERIENCE

High school diploma or GED required. Six months of experience in a customer service related field preferred.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Nevada Gaming Control Board registration and Alcohol Awareness Card required.