Executive Casino Host

Marketing Las Vegas, Nevada


Description

Position at Silver Sevens Hotel and Casino

$22.00 - $24.75 hourly
*$1,000 Retention Bonus!*

The Executive Casino Host enhances the growth of gaming revenues by generating quality casino  business, assisting guests, and attracting and developing players.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  1. Meets quarterly goals, including those pertinent to revenue, special events, telemarketing/email efforts and profit.
  2. Develops new players, maintains existing players and services all VIP level casino guests.
  3. Uses established casino systems and programs to sign up new players on the casino floor.
  4. Manages their player database.
  5. Anticipates guests’ needs and quickly responds to casino employees with customer issues.
  6. Analyze and evaluate slots and table games play to increase guests’ casino play.
  7. Completes all administrative duties for their department transactions.
  8. Cultivates new business.
  9. Provides full service to casino guests, on the property and through their communication with them.
  10. Assists in developing and implementing player development activities for assigned players.
  11. Conducts on-site and off-site events and promotional parties to maintain guest loyalty and obtain new business.
  12. Makes decisions regarding player comps and other incentives within guidelines established for position. Seeks approval for requests outside their approval limits.
  13. Understands the competitive environment and can promote and explain the benefit features of the A-Play club.
  14. Understands how casinos make money and appreciates the impact of their own work on profits.
  15. Maintains an open line of communication with Supervisors and Managers concerning all Guest Service related issues.
  16. Cultivate good relations with other departments and employees to ensure guest satisfaction.
  17. Other related duties as assigned.

 

 

 

 

SUPERVISORY RESPONSIBILITIES 

None.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

 

EDUCATION and/or EXPERIENCE

High school diploma or GED required. Bachelors’ Degree in Marketing or gaming-related field strongly preferred. Minimum one year experience in a host or marketing role in a similar local’s property.  

 

CERTIFICATES, LICENSES, REGISTRATIONS

Nevada Gaming Control Board registration, Alcohol Awareness Card and Clark County Health Card required.

 

LANGUAGE SKILLS

Must be able to effectively communicate in English. The ability to speak Spanish or other languages is strongly preferred.

 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

 

COMPUTER SKILLS

Microsoft Office skills required. Knowledge of Opera and Patron systems strongly preferred.