Barista

Food & Beverage Osceola, Iowa


Description

Position at Lakeside Hotel and Casino

At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering great service at a reasonable price.  We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

The Barista is responsible for preparing and serving coffee, other beverages and food items for guests. Additionally will assist guests by making recommendations, taking orders, up-selling special items, and keeping the facility clean and stocked.  

Contributions Include: 

  • Provide prompt, efficient and friendly customer service.
  • Takes guests orders at the counter or over the phone.
  • Make beverages following specifications as required by Starbucks.
  • Must be certified in hot bar, cold bar, cashiering, and product prep for current shift and next shift.
  • Enter all transactions in the point-of-sale system, accept payment, enter tip information and account for all funds.
  • Keep all register receipts organized and all refunds and voids documented correctly and signed by a supervisor/manager only.
  • Prepares and handles food items in a safe manner and ensures the work area is always clean and neat.
  • Review the status and appearance of the food for freshness.
  • Assists guests with retail items/products for sale and tenders transactions of same, as necessary. Assists with display, inventory and stocking of retail items.
  • Anticipate product needs for the department on a daily basis and communicate those to the appropriate personnel.
  • Prepare and replenishes product as necessary.
  • Check in and put away product.
  • Perform daily/weekly/monthly needed side work and cleaning duties.
  • Washes equipment and dishes as necessary practicing serve-safe guidelines.
  • Remove trash in a timely manner.
  • Works with co-workers as a team to ensure guest satisfaction and a pleasant work environment.
  • Other duties as assigned.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.

EDUCATION and/or EXPERIENCE: High school diploma or equivalent preferred.


EMPLOYEE BENEFITS INCLUDE: 

  • All meal and rest breaks are paid!
  • Paid Time Off (PTO) earned each pay period!
  • 6 Paid Holidays!
  • Medical, Dental, Vision, Virtual Doctor Visits!
  • 401(k) with Company Match!
  • Free $25K Life Insurance!
  • Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions and more.
  • Employee Discounts, Team Celebrations, Awards and more!

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.