Affinity Gaming Careers

Description

Reporting to the CEO, the VP General Manager is responsible for the overall direction and leadership of the property. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement operational policies and procedures based on company strategy.
• Develop and manage with the companies CFO, the approved annual budgets for Casino operations.
• Responsible for increasing customer service scores on a year over year basis. 
• Ensures the property offers a high quality and consistent food and beverage offering.
• Assist in the preparation, negotiation, implementation, and monitoring on a timely basis, contracts and agreements that will enable the Casino to achieve its goals and objectives. 
• Provide monthly financial and department status reports and coordinate the satisfactory completion of financial and performance audits of the Casino.
• Works closely with Corporate Marketing, Finance, Operations and Human Resources in implementing company strategic and tactical plans.
• Maintains a good working relationship with Gaming Regulators and functions as the company’s community representative.
• Ensures compliance with company standards and gaming regulations.
• Responsible for property P&L, employee turnover and customer service scores.
• Hires, develops and manages department directors and other management personnel.
• Has signature authority for all operational aspects of the property.
• Addresses customer and employee issues and creates a great environment for customers and employees.

SUPERVISORY RESPONSIBILITIES 

• Overall direction and leadership of the property. 
• Direct reports include all department heads – approx. 8 to 15, depending on property

KEY PERFORMANCE COMPETENCIES

• Ability to adapt and be flexible
• Outstanding communication skills
• Strong problem solving and decision making skills
• Understanding of the Company’s business and competition
• Managing people
• Ability to work collaboratively as member of a multi-jurisdictional legal team

REQUIRED SKILLS

• Strong analytical, writing and verbal skills.
• Ability to produce clear, comprehensive guidance and direction geared for relevant audiences.
• Effective communication and engagement at all levels of the organization, both verbally and in writing
• High degree of analytical and interpersonal skills.
• Must embrace a collaborative approach with team members, working in a heavily matrixed environment.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree and several years’ experience as a Casino General Manager in smaller casino properties or AGM/VP Operations for large casino company.
• Must have in-depth knowledge and experience running slot operations. 

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to obtain any and all required licenses.