VP- General Manager

Casino Gaming Las Vegas, Nevada


Description

Position at Silver Sevens Hotel and Casino

Reporting to the CEO, the VP General Manager is responsible for the overall direction and leadership of the property. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and implement operational policies and procedures based on company strategy.
  • Develop and manage with the companies CFO, the approved annual budgets for Casino operations.
  • Responsible for increasing customer service scores on a year over year basis. 
  • Ensures the property offers a high quality and consistent food and beverage offering.
  • Assist in the preparation, negotiation, implementation, and monitoring on a timely basis, contracts and agreements that will enable the Casino to achieve its goals and objectives. 
  • Provide monthly financial and department status reports and coordinate the satisfactory completion of financial and performance audits of the Casino.
  • Works closely with Corporate Marketing, Finance, Operations and Human Resources in implementing company strategic and tactical plans.
  • Maintains a good working relationship with Gaming Regulators and functions as the company’s community representative.
  • Ensures compliance with company standards and gaming regulations.
  • Responsible for property P&L, employee turnover and customer service scores.
  • Hires, develops and manages department directors and other management personnel.
  • Has signature authority for all operational aspects of the property.
  • Addresses customer and employee issues and creates a great environment for customers and employees.

SUPERVISORY RESPONSIBILITIES 

  • Overall direction and leadership of the property. 
  • Direct reports include all department heads – approx. 8 to 15, depending on property

KEY PERFORMANCE COMPETENCIES

  • Ability to adapt and be flexible
  • Outstanding communication skills
  • Strong problem solving and decision making skills
  • Understanding of the Company’s business and competition
  • Managing people
  • Ability to work collaboratively as member of a multi-jurisdictional legal team

REQUIRED SKILLS

  • Strong analytical, writing and verbal skills.
  • Ability to produce clear, comprehensive guidance and direction geared for relevant audiences.
  • Effective communication and engagement at all levels of the organization, both verbally and in writing
  • High degree of analytical and interpersonal skills.
  • Must embrace a collaborative approach with team members, working in a heavily matrixed environment.

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree and several years’ experience as a Casino General Manager in smaller casino properties or AGM/VP Operations for large casino company.
  • Must have in-depth knowledge and experience running slot operations. 

CERTIFICATES, LICENSES, REGISTRATIONS

  • Must be able to obtain any and all required licenses.