Guest Room Attendant

Hotel Back of House Operations Osceola, Iowa


Description

At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price.  We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.
 
The Guest Room Attendant  is responsible for cleaning, sanitize and stock hotel guest rooms during or following a guest’s stay.
Expected Contributions include and other duties may be assigned:
  • Cleaning assigned rooms that day to include making bed(s), wiping down furniture, cleaning the restroom, vacuuming the floor and stocking the toiletries.
  • Taking dirty laundry to the laundry room.
  • Keeping housekeeping cart stocked and organized.
  • Communicating with the Supervisor when guests needs arise.
  • Accommodating guest requests as needed.
  • Cleaning lobby and common areas.
  • Understanding proper chemical use and sanitization procedures.
  • Maintain open communication with Supervisors and Managers concerning all Housekeeping concerns.
  • Maintain a positive and professional demeanor during all interactions with fellow Team Members, Guests and Vendors.
  • Ability to accept performance feedback in a professional manner. 
EDUCATION/EXPERIENCE: 
High School Diploma or equivalent required. Excellent employee and customer service skills are essential.
 
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain and Iowa Gaming License.
 
EMPLOYEE BENEFITS INCLUDE: 
  • All meal and rest breaks are paid!
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members
  • Paid Holidays for Full-Time Team Members
  • Medical, Dental, Vision, Virtual Doctor Visits for Full-Time Team Members
  • 401(k) with Company Match
  • Free $25K Life Insurance for Full-Time Team Members
  • Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions and more.
  • Employee Discounts, Team Celebrations, Awards and more...
 
DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 
 
Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.