Regional Training Coach

Description

What makes an AFF Regional Training Coach:

A Regional Training Coach will work closely with Region Sales Directors to ensure that their direction is reinforced and to provide communication surrounding risky practices. This role will be critical in helping to develop new sales trainees, conduct merchant training when needed, and replace incompliant and outdated POP marketing. A coach will be a knowledgeable expert on the products they support and will remain vigilant in ensuring that compliance updates and process changes are communicated to the field regularly.

What we offer:

Competitive Salary + Bonus!
Paid Time Off and Market Leading Benefits!
High-growth organization with advancement opportunities!
Diverse, Collaborative, & Fun Work Environment!

Essential Job Duties:

Reports on individual progress and identifies additional training needs
May assist in developing new training courses associated with the introduction of new products or services
Supports training financial objectives by recommending budget items
Effective and efficient use of AFF’s Customer Relationship Management (CRM) and reporting tools
Develop relationships with Sales Representatives to foster a positive in-person coaching environment
Work closely with the Regional Sales Director to ensure that their direction is reinforced and provide communication surrounding areas of opportunity
Maintain American First Finance standards and compliant communication
Work as an extension of the Sales team by assisting with Merchant training and re-training, periodic check-ins, replacing dated POP marketing
Attend quarterly Train-the-Trainer sessions to remain knowledgeable and compliant
Attend all weekly regional team meetings
Have regular one-on-ones with the Regional Sales Director
And other responsibilities as required

Minimum Requirements & Qualifications:

Minimum of 5 years relevant experience or 2 years relevant experience with bachelor's degree
Experience in sales coaching, mentoring, or leadership
Up to 50% travel depending on area of responsibility
Successful track record in sales
Office 365 applications (Office, Excel, and Outlook)
Experience using a CRM (i.e. Salesforce)
Financial services

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodation for qualified individuals with disabilities.

Our values are what drive us.

Servant Heart

There’s no place for egos here. Customers and colleagues come first. Serving their needs and driving their engagement is our success.

Dare To Be Different

We are adaptable, creative, and courageous, like entrepreneurs willing to take the necessary risks to innovate and make things better. We challenge the status quo. We seek out different ideas and perspectives as a means of expanding our ability to think and do more.

Embrace Change

That’s not fear, that’s excitement. We see change as core to our survival, and our ability to manage change as a prerequisite to new opportunities that can allow us to learn, grow, and do more.

Get Stuff Done

We do whatever it takes to get the job done right. We inspect what we expect, take ownership of our actions, and operate with a sense of urgency in everything we do.

No Drama

We control the things we can control with a mindset to find solutions while minimizing complaint. We are all here for the same purpose, empowered to be the best we can be so that our purpose to deliver great products and services to more customers can be fulfilled.

Walk The Talk

We do what we say we are going to do and maintain the highest standards of performance for ourselves and others, at all times, always doing the right thing.

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Job Details

Phoenix, Arizona

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