Desktop Support - 12 Month Contract

IT / Computer / Software New York City, New York


Position at Innovative Technology Solutions

Innovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI.

With offices in the UK, Mexico and the US we are a leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, Desktop/Laptop and Hardware Maintenance.

Innovative Technology Solutions (ITS) is looking for an onsite Desktop Engineer to start December for 12 month contract position in NYC.  This position will provide support for all hardware devices including but not limited to laptops, desktops, printers, scanners and assorted Wi-Fi devices. 


  • 3+ years of technical desktop support experience within a corporate Windows environment
  • Experience with PC refreshes, deploying new IT equipment, creating images, installing software packages, maintaining computer networks, and migrating network printers
  • Knowledge of Microsoft Active Directory services, Windows 10 operating systems, Windows servers, encryption products, and standard networking protocols (including TCP/IP and Ethernet)
  • CompTIA A+ or equivalent certification is preferred

Additional qualifications:

  • Willing and able to work overtime hours as needed
  • Able to lift 25+ pounds
  • Possess reliable transportation
  • Provide prior vaccinations/immunizations records
ITS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.