Surgery Coordinator

Bilingual Language Preferred: Spanish
Travel: Requires Weekly Travel

Surgical Centers / Nursing Escondido, CA


Description

Surgery Coordinator

Responsible for assisting the patient with all aspects of scheduling surgery. Coordinates pre-operative preparations to promote confidence in the patient’s medical care, thereby making the surgical experience as smooth as possible. Assists in patient education regarding medications and post op instructions and what to expect before and after treatment of surgery or procedure. Obtains all insurance authorizations for surgery patients.

  • Coordinates and schedules patients for surgical procedures based on physician recommendation.
  • Verifies patient demographics, health history, and insurance information.
  • Must be proficient in how to navigate and accurately schedule patients in Care Cloud EMR System.
  • Acts as an effective liaison between the patient, surgeons, and the hospital in all aspects of the pre-operative preparations
  • At the time of scheduling, make a clear explanation of the need for a complete physical exam, including lab work, EKG, chest x-ray, and informed consent.
  • Answer all telephone inquiries from patients, their families concerning surgery and or related concerns.
  • Follow up with physicians and labs to make sure test result are received and sent to the hospital or Surgery Center.
  • Maintains an appropriate professional appearance and demeanor in accordance with Company policies.
  • Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
  • Advocate and assist in maintaining a clean, neat, and cheerful environment where our patients feel comfortable.

REQUIRED: High School education, GED or equivalent.   

DESIRABLE:  Experience in the Ophthalmology Industry.  Experience in a medical office and/or customer service.