Regional Training Manager - Los Angeles

Bilingual Language Preferred: Spanish
Travel: Requires Travel between clinics as needed

Clinic Leadership / Field Operations Pasadena, CA


Description

Regional Training Manager

  • Requires Certified Ophthalmic Technician.
  • Requires 3 or more years training in health care clinics or ophthalmology.
  • Region: Los Angeles.
  • Travel: Requires daily travel to clinics within the Los Angeles region.
  • Workplace: Remote / Office in Pasadena Corporate.

Effectively implements training programs and special projects designed to develop and improve baseline competencies and skills of all Team Members to achieve consistency across all clinic locations within the organization.  Has an active role in the design, development, and the implementation of large-scale, small-scale and individualized training programs.  Train and retrain Team members within assigned region/territory.  Assist with the development and implementation of clinic quality assurance standards and quality controls along with implementation of compliance audits throughout the organization.

  • Assists with the design, development, and implementation of comprehensive training programs for clinic operations staff, ensuring alignment with the organization’s strategic business goals.
  • Partners with stakeholders in promoting training opportunities to Team Members in a compelling way that provides all necessary information.
  • Assists with ongoing assessments to identify skills or knowledge gaps that need addressing.
  • Optimizes training processes for efficiency and effectiveness.
  • Conducts clinic audits to review for and ensure quality controls and quality assurance standards are achieved.  Compiles all findings and shares with clinic management, Manager of Quality Assurance Department and other internal stakeholders for improvement opportunities.
  • Utilizes training best practices and education principles to assist Team Members to achieve competency within their roles.
  • Analyzes and incorporates new training methods and techniques.
  • Develops and prepares educational/training aids and materials.
  • Updates and maintains training materials.
  • Contributes towards the ongoing need to keep training materials engaging, current, and relevant.

REQUIRED:  3+ year’s work experience as a trainer, facilitator, or related role.  Proven track record implementing training strategies and programs to improve and/or develop skill sets of target audience.  Excellent communication and interpersonal skills to all employee levels.  Familiarity with assessing and measuring outcomes.  Exceptional organizational skills, including the ability to manage multiple assignments and prioritize tasks.  Ability to work independently and in a group setting.  Strong computer skills, including Microsoft Office proficiency.

DESIRABLE:  Bachelor’s Degree in training, education, or related field.  Familiarity with both traditional and modern job training delivery tools, methods, trends, and techniques.

CERTIFICATES/LICENSES/REGISTRATIONS:
Valid Driver’s License
Certified Ophthalmic Technician