Procurement Manager

• The marketplace operating model — roles, approval gates, process and data ownership, escalation paths, governance.
• Catalog taxonomy and product-data governance — listing standards, SKU mapping, pricing attributes, refresh cycles, quality control.
• The request-to-fulfillment lifecycle — intake, eligibility and funding validation, approval routing, quoting, contracting support, order placement, provisioning, invoicing, reconciliation, license/asset tracking, renewals, closeout.
• Vendor, OEM, VAR, and small-business onboarding and governance — qualification, compliance, scorecards, performance remediation.
• Demand aggregation and savings strategy — spend analysis, consolidation, standardized bundles and tiered pricing, savings models.
• Acquisition and compliance integration — routing purchases through the correct FAR / OTA / contract-vehicle and approval paths, with full auditability.
• Platform coordination — translating the operating model into ServiceNow (or comparable) workflows, catalog items, roles, approvals, and dashboards.
• Governance and executive reporting — KPIs, risk registers, operating rhythms, decision packages, adoption metrics.

• Lead all phases from concept and prototype through pilot, MVP, and production operations.
• Define the future-state operating model and a phased roadmap, beginning with software/SaaS and expanding to additional categories.
• Translate ambiguous customer objectives into executable plans, milestones, dependencies, and measurable outcomes — without waiting for step-by-step direction.

• Design and run the complete request-to-fulfillment lifecycle and the exception paths for emergency buys, nonstandard vendors, and complex acquisitions.
• Decide where manual controls are required versus where workflow automation can be safely introduced.
• Establish SLAs and operational controls for intake, quoting, catalog updates, fulfillment, invoice validation, and renewals.

• Define and maintain catalog taxonomy, listing fields, pricing attributes, contract-vehicle data, license terms, and compliance flags.
• Normalize comparable products, SKUs, bundles, and reseller offers so government users can compare options consistently.
• Build governance to prevent stale listings, duplicate products, noncompliant offers, and inaccurate pricing.

• Analyze historical spend, renewal calendars, and fragmented purchases to identify consolidation opportunities.
• Aggregate demand across agencies to drive volume-based discounts and standardized enterprise offers.
• Build savings models and executive dashboards comparing legacy agency-by-agency buying against consolidated marketplace pricing.

• Run structured onboarding with clear qualification criteria, compliance documentation, and listing/pricing standards.
• Maintain performance scorecards (quote turnaround, pricing accuracy, fulfillment, SLA compliance) and remediate underperformance.

• Serve as the operational bridge between marketplace users, contracting officers, finance, cybersecurity, technical teams, and industry partners.
• Ensure workflows align with FAR, DFARS and OTA pathways where applicable, contract-vehicle rules, small-business and competition requirements, and agency policy.
• Ensure records support audit readiness, traceability, and procurement integrity.

• Partner with technical teams to convert procurement operations into platform requirements, user stories, and acceptance criteria; support backlog, sprint planning, UAT, and release readiness.
• Establish governance forums, KPIs, risk reviews, and executive briefings.
• Drive adoption across agencies accustomed to decentralized buying, using data, savings, and executive sponsorship.

• Personally built, operated, or governed a marketplace, service catalog, procurement portal, shared-services platform, or IT-as-a-Service environment.
• Designed end-to-end procurement workflows from requirement intake through approval, acquisition support, order placement, fulfillment, invoicing, reconciliation, license tracking, renewal, and reporting.
• Federal or Defense acquisition fluency — can explain how FAR, OTA pathways, and contract-vehicle rules shape marketplace and workflow design.
• Hands-on ServiceNow (or comparable workflow / catalog / ITSM / procurement platform) configuration and ownership — catalog items, workflows, approvals, roles, dashboards.
• Vendor ecosystem management — onboarded and governed OEMs, VARs, small businesses, or multi-vendor supplier networks with defined standards and performance metrics.
• 8+ years leading Federal, Defense, or large-enterprise procurement, acquisition, shared-services, service-catalog, or digital-platform programs.
• Proven ability to operate independently in an ambiguous environment and create structure, process, and operating discipline without step-by-step direction.
• Strong written and verbal communication, including briefing senior government and industry stakeholders.
• Secret clearance, active or able to obtain.

• Prior support to DOD, DISA, the Intelligence Community, or large Federal acquisition/modernization programs.
• Experience building or operating a government marketplace, enterprise buying portal, or brokered-services model.
• Category management, strategic sourcing, demand aggregation, volume discounting, or enterprise license agreements.
• Enterprise / IT / software asset management, license optimization, or lifecycle management.
• Familiarity with FedRAMP, RMF, Impact Levels, CMMC, or supply-chain risk management.
• Tools such as ServiceNow, Appian, Jira Service Management, Ariba, Coupa, Ivalua, Unison, PRISM, or Momentum.

PMP, SAFe, ITIL, FAC-P/PM, DAWIA, NCMA CFCM/CPCM, or IAITAM CSAM certification